Trainer, Beauty Therapist

FACEGYM

Deliver high-quality facial workouts and exceptional customer service in various London locations. Promote FACEGYM services and ensure a 5* experience for clients while meeting sales targets.

Posted 5/9/2026full-timeLondon • 🇬🇧 United KingdomJuniorWebsite

About the role

Key responsibilities & impact

Deliver all workouts in line with FACEGYM protocols
Promote and sell FACEGYM workouts, products, and homecare both in-studio and front of house
Deliver exceptional customer service at every stage of the client journey
Use strong communication skills, body language, and rapport-building techniques to adapt to different client needs
Confidently overcome selling challenges and create engaging retail experiences
Meet and exceed individual sales targets and KPIs
Maintain clean, organised, and fully stocked workstations in line with Health & Safety standards
Maximise retail opportunities and drive client retention
Operate POS systems, tills, and booking systems (Zenoti) efficiently
Maintain up-to-date knowledge of skincare, products, and treatments
Communicate effectively with the team and management to ensure smooth studio operations
Maintain high standards of personal hygiene and professional presentation
Take full ownership of the client journey—from consultation through to treatment, aftercare, and checkout

Requirements

What you’ll need

NVQ Level 3 Beauty Therapy qualification or equivalent
Experience in beauty, retail, or spa environments
Strong customer service and sales skills
Confident communicator with strong interpersonal skills
Positive, adaptable, and able to stay calm under pressure
Self-motivated with a proactive, hands-on approach
Team player with a professional and engaging attitude
Able to stand for extended periods (6–8 hour shifts)
Fully flexible to work weekdays and weekends

Benefits

Comp & perks

Generous commission on retail and services
Exclusive discounts for you, friends, and family on FACEGYM services
50% discount on FACEGYM products
Additional day of holiday for each year of service
Access to a confidential employee assistance programme

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

NVQ Level 3 Beauty Therapycustomer servicesalesskincare knowledgetreatment knowledgePOS systemsbooking systemsretail experienceclient journey managementHealth & Safety standards

Soft Skills

strong communication skillsinterpersonal skillsrapport-building techniquesadaptabilitycalm under pressureself-motivatedproactiveteam playerprofessional attitudeengaging attitude

Certifications

NVQ Level 3 Beauty Therapy