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Systems Engineer

• Support and maintain the organization’s systems infrastructure, including hardware and software
• Review previous documents and prepare up-to-date documents, models, and reports to meet customer requests
• Monitor and maintain systems infrastructure including hardware and software
• Monitor systems performance and recommend changes and upgrades based on utilization
• Perform maintenance and upgrades to systems
• Collaborate with Technical Architects to assist with systems design
• Assist administrators in the implementation of systems infrastructure
• Provide support and assistance to OD users for systems needs
• Support server hardware infrastructure and hardware and software solutions on multiple hardware platforms
• Troubleshoot and diagnose enterprise systems issues
• Maintain knowledge of current and emerging technologies, products, and trends related to architectural solutions
• Administer and support Active Directory environments
• Manage and support Okta Identity Cloud
• Administer Google Cloud Identity and IAM services
• Administer AWS IAM users, roles, policies, federated identities, and access controls
• Enforce IAM security standards and best practices
• Assist in remediation of security findings related to identity platforms

Systems Engineer II

Solutions Engineer

• Act as a strategic solution advisor to the IT engineering teams.
• Lead programs to develop, maintain, and govern Continuous Integration and Delivery capabilities across the enterprise
• Develop, socialize, and communicate IT DevOps architectural standards.
• Participate in the Architecture / Design Review Board processes
• Lead the architecture and engineering of application delivery capabilities Continuous Integration and Delivery through a Source-To-Image strategy
• Application resiliency, high availability, and security
• Application elasticity and scalability
• Application monitoring and alerting
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Developing the program/project solution architecture, including diagrams, data models, and other artifacts as required (primarily at the logical level of the solution architecture).
• Ensuring that the delivered solution meets the functional, performance, cost constraint and technical operations requirements that have been agreed to for the project.
• Ensuring detailed designers have what they need to complete their tasks.
• Translates Enterprise Architecture artifacts and guidance into the logical design.
• Developing and maintaining a holistic picture of the solution, and providing technical oversight of the detailed design activities, and implementation and testing of the design.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Improves delivery operations by conducting systems analysis; recommending changes in policies and procedures.
• Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.
• Protects operations by keeping information confidential.
• Continuously improves by collecting, analyzing, and summarizing development and service issues.
• Accountable to accomplish engineering and organization mission while completing solution delivery.
• Develops software solutions by studying information needs; conferring with users and internal cross discipline IT department; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
• Coach and mentor solution designers, software engineers, and system engineers in the principles and practicalities of modern application delivery

Systems Engineer II

Solutions Architect