Retail Account Manager

Face Reality

Retail Account Manager leading growth and execution across strategic accounts for Face Reality's skincare solutions.

Posted 6/24/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own and execute account plans across assigned strategic partners (e.g., national facial bars, multi-location clinics, and key pro accounts)
Identify and drive opportunities for revenue growth, SKU expansion, and increased average order value (AOV)
Analyze sales performance, sell-through trends, and account behavior to inform strategy and action plans
Drive retail performance at the door level through education, merchandising guidance, and promotional strategy
Partner with Education to execute Train-the-Trainer (TTT), in-person trainings, and virtual learning programs that support sell-through
Build strong relationships with key stakeholders including founders, operators, lead estheticians, and field leadership
Conduct account visits, business reviews (QBRs), and in-field + virtual trainings to drive alignment and accountability
Support new door openings with strong onboarding, opening orders, and launch execution
Plan and execute product launches, promotions, and seasonal campaigns to drive incremental revenue
Partner cross-functionally (Sales, Marketing, Education, Operations) to ensure seamless rollout and execution
Monitor and adjust strategies based on performance, feedback, and market trends
Partner closely with National Accounts Manager to align on account strategy
Act as a voice of the customer internally—sharing insights, opportunities, and risks
Support broader team initiatives including CRM excellence, pipeline visibility, and process adherence.

Requirements

What you’ll need

5–8+ years of experience in B2B sales, account management, or field sales within skincare, aesthetics, or beauty
Valid Esthetician or Cosmetology license
Valid drivers license
Strong experience driving retail performance and/or multi-location account growth
Proven ability to manage complex accounts and influence cross-functional stakeholders
Experience in education-driven selling environments (esthetician, facial bar, or clinical preferred)
Ability to travel up to 75%
Highly organized with strong analytical and problem-solving skills
Energetic, self-starter mindset with a passion for skincare and partner success.

Benefits

Comp & perks

Full benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salesaccount managementfield salesretail performanceanalytical skillsproblem-solving skillseducation-driven sellingproduct launchespromotional strategymerchandising guidance

Soft Skills

relationship buildingorganizational skillsinfluencing stakeholdersself-starter mindsetenergeticstrong communicationcollaborationaccountabilityadaptabilitycustomer insight sharing

Certifications

Esthetician licenseCosmetology licensevalid driver's license