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F5

Systems and Platform Administrator I

F5

Systems and Platform Administrator I role at F5 providing technical support and administration services. Supporting endpoint deployment and maintenance while collaborating with users and stakeholders.

Posted 6/26/2026full-timeSeattle • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $61,600 - $92,400 per yearWebsite

Tech Stack

Tools & technologies
CloudDNSJamfMacOSTCP/IP

About the role

Key responsibilities & impact
  • Provide Tier 2/3 support for Windows, macOS, mobile devices, and enterprise applications; troubleshoot hardware, operating system, application, and basic network connectivity issues;
  • Assist with endpoint management platforms such as Microsoft Intune, Configuration Manager, and Jamf; support device provisioning, imaging, software installation, and deployment processes;
  • Assist with monitoring enterprise systems, servers, and virtual environments; support user account provisioning, access management, and basic group policy administration;
  • Create and maintain knowledge base articles and technical documentation to support issue resolution; communicate clearly with end users and stakeholders regarding incidents, service status, and planned updates.
  • Build foundational skills in systems administration and platform tools; identify opportunities to improve support processes and efficiency.

Requirements

What you’ll need
  • Associate or bachelor’s degree in a technical field, or equivalent practical experience.
  • 2-3 years of experience in IT support, desktop support, service desk escalation, or a related technical support role.
  • Strong troubleshooting skills across Windows and macOS environments.
  • Basic understanding of endpoint management tools, including Intune, Jamf, and Configuration Manager/SCCM.
  • Foundational knowledge of networking concepts, including TCP/IP, VPN, DNS, and DHCP.
  • Interest in developing systems administration, automation, and platform engineering capabilities.
  • Demonstrated experience handling service desk tickets, customer support requests, and technical documentation.
  • Preferred Certifications CompTIA A+, Network+, or Security+. Microsoft, Apple, or Jamf support certifications. Endpoint management or cloud fundamentals certifications are a plus.

Benefits

Comp & perks
  • F5 offers a variety of reasonable accommodations for candidates
  • Incentive compensation, bonus, restricted stock units, and benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
troubleshootingsystems administrationnetworking conceptsendpoint managementdevice provisioningimagingsoftware installationgroup policy administrationautomationplatform engineering
Soft Skills
communicationproblem-solvingcustomer supportdocumentation
Certifications
CompTIA A+CompTIA Network+CompTIA Security+Microsoft support certificationApple support certificationJamf support certificationendpoint management certificationcloud fundamentals certification