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F5

Senior Customer Engagement Manager

F5

Senior Customer Engagement Manager elevating F5’s Customer Engagement Center through strategic vision and operational excellence. Collaborating with teams to ensure high-impact executive engagements in San Jose.

Posted 6/19/2026full-timeSan Jose • California • 🇺🇸 United StatesSenior💰 $128,800 - $193,200 per yearWebsite

About the role

Key responsibilities & impact
  • Oversee the seamless coordination of briefing schedules, room setups, and logistical details.
  • Manage and continuously refine CEC facilities, ensuring they meet and exceed industry benchmarks.
  • Lead construction and renovation projects, enhancing the CEC’s design, functionality, and global footprint.
  • Support and execute executive events and meetings for external and internal events as required.
  • Work with the CEC team and F5 leadership to define and execute the short- and long-term strategic vision for the global CEC program.
  • Proactively identify improvement opportunities and integrate industry best practices to drive transformational results.
  • Manage the CEC budget, ensuring fiscal responsibility while advocating for necessary investments.

Requirements

What you’ll need
  • Minimum 6 years of experience in event management, sales, or marketing.
  • Experience managing multiple projects simultaneously with a strong sense of organization.
  • Strong executive presence, with the ability to confidently engage with senior stakeholders.
  • Excellent verbal and written communication skills with the ability to lead across functions and levels.
  • Highly self-motivated and able to work independently with minimal direction.
  • Experience working in a technology company or executive briefing center (EBC).
  • Proven track record of delivering high-impact customer engagements that drive business outcomes.

Benefits

Comp & perks
  • Incentive compensation
  • Bonus
  • Restricted stock units
  • Benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event managementproject managementbudget management
Soft Skills
organizational skillsexecutive presencecommunication skillsself-motivationleadership