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F5

Technical Support Manager

F5

Technical Support Manager leading a team of product support professionals. Ensuring high customer satisfaction and resolving service requests for critical business events.

Posted 5/26/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Leads, develops, and guides other product support professionals
  • Takes ownership and accountability of larger customers for service requests
  • Ensures customer concerns are addressed and service requests progress to successful resolutions

Requirements

What you’ll need
  • Advanced understanding of business lines
  • Knowledge of common support center metrics
  • Knowledge of Networking, Systems, Cloud, DevOps, and other technical concepts

Benefits

Comp & perks
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
NetworkingSystemsCloudDevOpssupport center metrics
Soft Skills
leadershipaccountabilitycustomer serviceproblem-solving