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Security Operations Engineer I – Bot Defense
F5Security Operations Engineer I analyzing customer security alerts and providing real-time guidance. Working within the Security Operations Center to protect clients from evolving cyber threats.
Tech Stack
Tools & technologiesCyber SecuritySQL
About the role
Key responsibilities & impact- Investigate alerts into potential threats both mitigated and unmitigated, ensuring our customers are protected
- Interact directly with customers who are under attack via phone, email, and/or ticketing systems
- Provide proactive and real-time guidance to customers on security protocols and defensive security response
- Document actions taken in incident management systems, knowledge base, or ticketing systems as required
- Establish yourself as a trusted security advisor internally and externally
- Engage and support cross-functional teams
- Collaborate with Product Management and Development on requirements and product release activities
- Ensure documented processes and procedures are relevant and up to date.
Requirements
What you’ll need- 0-2 years’ experience in cyber related fields
- Must be able to communicate technical and operational details fluently in English (written and oral)
- General understanding and experience with HTTP and web application security (school project experience counts)
- Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7 attacks/vulnerabilities to define, configure, and manage security policies encouraging RFC compliance
- Excellent customer service skills
- Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
- Interest in Cyber security and/or Network security, and/or prior NOC or SOC experience.
Benefits
Comp & perks- F5 offers a variety of reasonable accommodations for candidates.
- Requesting an accommodation is completely voluntary.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HTTPweb application securitySQL injectioncross-site scriptingweb scrapingCSRFbrute forcecookie manipulationparameter tamperingLayer 4-7 attacks
Soft Skills
customer servicetroubleshootingproblem-solvinganalytical thinkingattention to detailcommunicationcollaborationtrust building