This position is responsible for designing, managing, and coordinating the development of technical training for customers, F5 employees, and channel partners in all F5 theatres.
Creating the vision and solution framework to fulfill the defined business requirements while working within established guidelines and templates.
Defining training requirements, workflow, processes, scope, and curriculum of the solution or series.
Managing and communicating the project plan, schedule, and status.
Designing and developing new technical training courses / learning path for various customer audiences.
Completing training needs analysis, audience analysis, and defining project scope and requirements.
Determining pre-requisites and appropriate delivery methodology for new training content.
Managing multiple course development projects including scope, dev-plan, schedule, milestones, and status.
Delivering technical training and Train-the-Trainer classes.
Auditing class delivery to ensure consistency and discover areas for improvement.

Requirements

Bachelor’s degree in engineering, computer science, internetworking technology, or education is preferred
At least 8 years of experience in instructional design/technical content development
At least 6 years technical training delivery
At least 3 years of experience in the computer networking industry
Proficient in the application of training materials to various deliver modes including instructor-led, remote/virtual instructor-led, self-paced web-based, blended learning, micro-modules, and hands-on technical labs
Proficient in project management skills; working on multiple projects; working with engineers, technical writers and trainers, to ensure that quality requirements are met and delivered within specified timelines
Technical expertise with MS-Word, MS-PowerPoint, and rapid authoring tools is required
Demonstrate knowledge/skills in the following: CI/CD, Containerization & Orchestration, Infrastructure as Code, Scripting & Programming, Version Control, Linux/Unix, Web Application development, and AI concepts.

Benefits

health insurance
retirement plans
paid time off
flexible work arrangements
professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

instructional designtechnical content developmenttechnical training deliveryCI/CDContainerizationOrchestrationInfrastructure as CodeScriptingProgrammingVersion Control

Soft Skills

project managementcommunicationauditinganalysiscoordination