F5

Site Reliability Engineer – II

F5

full-time

Posted on:

Location Type: Hybrid

Location: Warsaw • Poland

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Tech Stack

AnsibleGrafanaPrometheusPythonSeleniumServiceNowSplunkTerraform

About the role

  • Manage IAM workflows such as access provisioning, deprovisioning, permissions updates, and identity-related escalations to support secure and efficient operations.
  • Resolve IAM-related tickets via Jira and ServiceNow, meeting SLA requirements and ensuring high-quality resolutions.
  • Write and maintain scripts using Python, Bash, Selenium, or PowerShell to automate provisioning, compliance reporting, and repetitive IAM tasks.
  • Collaborate with IAM and engineering teams to design, configure, and troubleshoot automation pipelines for managing deployments.
  • Write and maintain clear and thorough documentation for IAM workflows, automation scripts, pipeline configurations, and system troubleshooting processes.
  • Assist in Identity Provider (IdP) migrations for systems such as Okta and Entra ID, and consolidate duplicative IAM systems as part of mergers and acquisitions (M&A).
  • Deploy monitoring tools, such as Prometheus, Grafana, and Splunk, to track IAM system health and resolve potential risks.
  • Participate in an on-call rotation, responding to urgent escalations and restoring services quickly for IAM-related outages.

Requirements

  • Bachelor’s degree in computer science, information technology, or 2+ years of relevant technical experience.
  • Experience managing IAM workflows, including provisioning, deprovisioning, and auditing role-based access control systems.
  • Familiarity with Identity Provider systems, such as Okta and Entra ID.
  • Proficiency in scripting and workflow automation using Python, Bash, or PowerShell.
  • Experience designing and optimizing automation pipelines for workflow deployment and integration.
  • Familiarity with Infrastructure-as-Code (IaC) tools such as Terraform or Ansible.
  • Knowledge of monitoring platforms like Prometheus, Grafana, or Splunk to observe and optimize IAM systems.
  • Strong technical writing skills with the ability to create and maintain detailed documentation that supports operational workflows and troubleshooting processes.
  • Experience working with ticket management systems, such as Jira and ServiceNow.
  • Proven ability to troubleshoot issues, address technical escalations, and collaborate across geographically distributed teams.
Benefits
  • Equal Employment Opportunity
  • Reasonable accommodations for candidates
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonBashSeleniumPowerShellTerraformAnsiblerole-based access controlworkflow automationautomation pipelinesIAM workflows
Soft Skills
technical writingtroubleshootingcollaborationproblem-solvingcommunication