Customer Contact Representative I

F&G

Manage inbound calls regarding Life and Annuity new business inquiries at Fidelity & Guaranty Life. Provide support to Financial Advisors, Policy Holders, and Internal Business Partners.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly, thoroughly and efficiently.
Handle inquiries in the best interest of the customer and company.
Provide quality service and support to a variety of areas including but not limited to Financial Advisors, Policy Holders, and Internal Business Partners.
Some administrative tasks/duties.

Requirements

What you’ll need

High School Diploma
0-1 years of experience working in a service center, sales support team and/or other previous industry experience preferred.

Benefits

Comp & perks

Employee-centric flexible environment
In-office, hybrid, and remote work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsProblem-SolvingAttention to Detail

Certifications

High School Diploma