F&G

Lead System Administrator

F&G

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Senior

Tech Stack

AWSAzureCloudDNSSMTP

About the role

  • Lead project teams for large IT project initiatives
  • Mentor and coach System Administrators on an informal basis
  • Define, review, and provide oversight for departmental documentation for software applications including cloud related architectures
  • Work with Project Managers, or serve as a Project Manager, and develop project scopes, estimates, milestones, and timelines
  • Implement, maintain, configure, and integrate F&G software to meet the organization’s requirements
  • Oversight of applications, including cloud applications and infrastructure
  • Define system performance and utilization reports
  • Lead the management and maintenance of the company’s virtualization environments, including how software applications interact with virtualization environments
  • Research, identify, and evaluate new software and services within the IT field
  • Provide technical assistance and mentoring to technical team members to increase skill sets and understanding of software, related systems, and architectural design
  • Direct activities of vendors, suppliers, distributors, and contract consultants
  • Maintain a good working knowledge of current industry standards relating to enterprise software applications and how they are installed, configured, and supported in an enterprise environment
  • Responsible for development and documentation of corporate policies and procedures as related to software systems, which includes device use and security
  • Provide fourth level service desk support beyond the first, second, and third level help desk expertise or security capabilities
  • Act as an escalation point for complex application support issues
  • Remain abreast of emerging and evolving technologies within enterprise software applications and packages to assist in setting strategic direction of the core service offerings for the firm
  • Work with the team to identify and implement the most optimal cloud-based software service solutions for the company
  • Support and migrate complex, multi-tier applications on cloud platforms
  • Manage cloud environments in accordance with company security guidelines
  • Independently direct team as well as contribute individually to project and solution outcomes
  • Lead and initiate changes to improve software support of related business processes
  • Lead, support, and interact with various IT teams and LOBs

Requirements

  • Bachelor’s degree (preferred emphasis in computer science or MIS) or equivalent experience
  • 8-9 years of experience in Software System Administration
  • Experience with Horizon View, ESXi, and server virtualization, including technical knowledge in creating, maintaining, and troubleshooting virtual environments
  • In-depth understanding and working knowledge of various versions of Microsoft 365, including experience with Microsoft Teams and SharePoint
  • Experience with Salesforce, SharePoint, and ImageRight
  • In-depth understanding of DNS, E-Mail Routing, Email Tracking, SMTP / application Mail Relay, Disaster Recovery concepts - Single item, single mailbox, Exchange Server, Exchange Site
  • ADFS & SSO implementation and troubleshooting
  • Experience with SOA applications and cloud-based services, preferably AWS or Azure
  • Thorough knowledge of Active Directory Administration and Management including user, group, and GPO implementation
  • Accomplished in managing and controlling multiple projects and working within a team environment
  • Knowledge of ITIL and Industry best practices
Benefits
  • Employee-centric flexible environment
  • Ability for in-office, hybrid and remote work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Software System AdministrationHorizon ViewESXiserver virtualizationMicrosoft 365SalesforceSharePointADFSSSOActive Directory Administration
Soft skills
mentoringcoachingproject managementtechnical assistanceteam collaborationleadershipcommunicationproblem-solvingorganizational skillsstrategic direction