Working Student Presales & Lead Management – DIGITAL FUTURE

F& | Focus & Flow GmbH

Werkstudent im Bereich Presales und Leadmanagement bei F& Focus & Flow GmbH. Unterstützung bei der Betreuung der Customer Journey und Leadoptimierung in einem innovativen Team.

Posted 4/13/2026part-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

You support the end-to-end management and optimization of our customer journey – from the first lead to a qualified client appointment
You qualify incoming leads, conduct pre-sales conversations and clarify initial requirements by phone
You maintain, structure and further develop our CRM system and keep track of all leads and contacts
You prepare information from conversations in a structured way for our consultants
You help continuously improve our internal processes around lead management, contact maintenance and appointment preparation

Requirements

What you’ll need

You are an enrolled student (at least in your 3rd semester of a Bachelor's program or in a Master's program) in a subject such as Marketing, Business Administration, Business Informatics, Communication Studies, Business Psychology or a related field
You are eager to gain insights into our company and can commit at least 10, ideally 20 hours per week
You want to be active, not just observe: you enjoy having conversations, building contacts, thinking proactively and taking on responsibility
You conduct initial phone calls with enthusiasm, structure and a genuine sense for the person you are speaking to
You handle phone conversations confidently and friendly and know how to professionally engage leads
You are not afraid of cold calling and see it as an opportunity to start meaningful conversations
You work in a structured, reliable and careful manner and like to take responsibility
You have a strong sense for organization, processes and professional handling of customers and leads
You learn new tools and software quickly (e.g. CRM systems, LinkedIn, MS Office)
You bring strong self-management skills and a high standard of quality
Initial experience in consulting, sales, customer contact or project work is an advantage but not required
You have prior experience with remote work
You enjoy working in a team, contribute ideas and think proactively
You are an enrolled student in a Bachelor's or Master's degree program

Benefits

Comp & perks

Flexible working hours – we respect your work–life balance
100% remote work – you decide where you work from: Augsburg, Berlin or wherever you are
Apple MacBook as a work device
Team events – you are a full member of the team and celebrate life with us
Startup atmosphere – you are part of a close-knit, highly innovative team without hierarchical structures
Individual development opportunities, including the possibility to move into a full-time position (e.g. as a consultant) … and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationorganizationself-managementproactive thinkingresponsibilitycustomer handlingenthusiasmteam collaborationlead qualificationprocess improvement