IT Quality Assurance Analyst

Fédération québécoise des municipalités (FQM)

Analyste TI - Assurance qualité working on IT modernization projects at Fédération québécoise des municipalités. Collaborating closely with users to ensure quality compliance in IT processes.

Posted 5/2/2026full-timeQuébec • 🇨🇦 CanadaSeniorLeadWebsite

Tech Stack

Tools & technologies

Chef

About the role

Key responsibilities & impact

Reporting to the IT Development and Modernization Manager, and as an IT Quality Assurance Analyst, work closely with users from the various internal sectors of the FQM, primarily in the context of IT modernization projects.
Develop and implement a structured, continuous quality approach to ensure compliance of IT deliverables and processes.
Understand and master the organization’s and its members’ strategic issues and business priorities to ensure a comprehensive vision adapted to business and technological needs.
Work closely with the delivery/implementation team.
Develop an in-depth understanding of business processes, requirements, business rules and exceptions for each area of activity, while mastering the associated data.
Contribute to establishing software quality assurance best practices.
Gather, analyze and clarify user needs for each project, taking into account the benefits and limitations of each option.
Perform necessary analyses and produce required project deliverables, ensuring their compliance with requirements and quality standards.
Design, write and document test cases, create test datasets, and prepare relevant user guides to support solution deployment.
Identify defects and participate in their categorization, prioritization and resolution.
Execute functional tests during projects and participate in integration and acceptance testing, supporting users in validating solutions.
Identify and prioritize observed defects.
Support users during the rollout of new features, answer their questions and facilitate their adoption of changes.
Ensure consistent application of information security policies in accordance with the established governance framework.

Requirements

What you’ll need

Bachelor’s degree in Computer Science or a related discipline
Minimum of ten (10) years of experience in IT, including at least five (5) years as an IT analyst
Three (3) years of experience in quality assurance, including designing test cases, creating test datasets and writing user guides
Knowledge of best practices for integrations between business applications
Good knowledge of Windows environments
Strong ability to understand business processes and solve problems
User-centric approach with focus on user satisfaction
Ability to define and structure requirements from partial or high-level information
Familiarity with an agile methodology and project documentation framework
Expertise in finance and accounting (asset)
Excellent analytical, synthesis and writing skills, with a constant attention to detail and quality
Strong oral and written communication skills, including active listening with diverse stakeholders and facilitating workshops
High professional rigor, strong sense of responsibility and ability to manage priorities in urgent contexts
High adaptability and interest in working in a growing environment

Benefits

Comp & perks

Competitive compensation
Comprehensive group insurance plan, including dental and vision coverage
Retirement plan with employer contribution (5% employer; 5% employee), flexible and adaptable to your future with options for RRSP, FHSA (CELIAPP) or a combination of both
Minimum of three (3) weeks’ annual vacation from the start of employment
A bank of six (6) personal days
Paid time off between Christmas and New Year’s Day
Thirteen (13) statutory holidays per year
Compressed summer work schedule allowing earlier finish on Fridays (depending on the position)
Social and sports activities; recognition program to acknowledge important professional and personal events; access to ongoing training, including via our employee training portal
A collaborative environment rich in diverse expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quality assurancetest case designtest dataset creationuser guide writingfunctional testingintegration testingacceptance testingbusiness process analysisrequirements definitionagile methodology

Soft Skills

problem solvinguser-centric approachanalytical skillssynthesis skillswriting skillscommunication skillsactive listeningfacilitation skillsprofessional rigoradaptability

Certifications

Bachelor’s degree in Computer Science