Director – Human Resources, Administrative Services

Fédération québécoise des municipalités (FQM)

Human Resources Director overseeing strategic HR development for Quebec municipalities. Leading change management and team development initiatives while fostering quality services.

Posted 4/20/2026full-timeQuebec City • 🇨🇦 CanadaLeadWebsite

About the role

Key responsibilities & impact

Define and implement an HR vision aligned with the organization's strategic direction.
Serve as an advisor to senior management on people, organizational and cultural issues.
Design, implement and evolve HR tools and management frameworks (policies, procedures, performance indicators) to support a growing organization.
Foster a culture consistent with the organization's values.
Establish internal communication strategies that promote buy-in, engagement and change adoption.
In collaboration with the HR Coordinator, lead, engage and develop the HR team, including the payroll team.
Ensure service quality, monitor performance and promote seamless collaboration across functions.
Promote engaging management practices adapted to a changing environment to strengthen organizational agility.
Supervise, manage and motivate the administrative services team (reception, facilities management, equipment, etc.).
Ensure operational efficiency, service quality and the implementation of appropriate management practices for these functions.

Requirements

What you’ll need

Bachelor's degree in Human Resources, Industrial Relations, Law, or another relevant field
Minimum ten (10) years of relevant HR experience, including five (5) years in a managerial role
Excellent command of French, both spoken and written
Strong proficiency with Microsoft Office (Word, Excel, Outlook, Internet) and comfort with technology
Solid knowledge of management principles and practices, including team leadership, planning, decision-making and accountability
Significant experience in staffing/recruitment, training and organizational development, as well as good knowledge of compensation, labour relations and occupational health and safety
Proven ability to combine strategic thinking with practical implementation
Engaging leadership, autonomy and well-developed political savvy
Excellent communication skills, change management capabilities and experience supporting managers

Benefits

Comp & perks

Competitive compensation
Comprehensive group insurance plan, including dental and vision coverage
Retirement plan with employer contribution (5% employer; 5% employee)
Annual vacation entitlement from the start of employment
A bank of 6 flexible personal days
Paid time off between Christmas and New Year's Day
13 public holidays per year
A condensed summer work schedule allowing earlier finishes on Fridays
Social and sports activities
Recognition program to celebrate important professional and personal milestones
A collaborative environment rich in diverse expertise

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR toolsmanagement frameworksperformance indicatorsstaffingrecruitmenttrainingorganizational developmentcompensationlabour relationsoccupational health and safety

Soft Skills

leadershipstrategic thinkingcommunicationchange managementengagementautonomypolitical savvyteam leadershipplanningdecision-making

Certifications

Bachelor's degree in Human ResourcesBachelor's degree in Industrial RelationsBachelor's degree in Law