Fédération québécoise des municipalités (FQM)

Director – Human Resources, Administrative Services

Fédération québécoise des municipalités (FQM)

full-time

Posted on:

Location Type: Hybrid

Location: Quebec City • Canada

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Job Level

Lead

About the role

  • Define and implement an HR vision aligned with the organization's strategic direction.
  • Serve as an advisor to senior management on people, organizational and cultural issues.
  • Design, implement and evolve HR tools and management frameworks (policies, procedures, performance indicators) to support a growing organization.
  • Foster a culture consistent with the organization's values.
  • Establish internal communication strategies that promote buy-in, engagement and change adoption.
  • In collaboration with the HR Coordinator, lead, engage and develop the HR team, including the payroll team.
  • Ensure service quality, monitor performance and promote seamless collaboration across functions.
  • Promote engaging management practices adapted to a changing environment to strengthen organizational agility.
  • Supervise, manage and motivate the administrative services team (reception, facilities management, equipment, etc.).
  • Ensure operational efficiency, service quality and the implementation of appropriate management practices for these functions.

Requirements

  • Bachelor's degree in Human Resources, Industrial Relations, Law, or another relevant field
  • Minimum ten (10) years of relevant HR experience, including five (5) years in a managerial role
  • Excellent command of French, both spoken and written
  • Strong proficiency with Microsoft Office (Word, Excel, Outlook, Internet) and comfort with technology
  • Solid knowledge of management principles and practices, including team leadership, planning, decision-making and accountability
  • Significant experience in staffing/recruitment, training and organizational development, as well as good knowledge of compensation, labour relations and occupational health and safety
  • Proven ability to combine strategic thinking with practical implementation
  • Engaging leadership, autonomy and well-developed political savvy
  • Excellent communication skills, change management capabilities and experience supporting managers
Benefits
  • Competitive compensation
  • Comprehensive group insurance plan, including dental and vision coverage
  • Retirement plan with employer contribution (5% employer; 5% employee)
  • Annual vacation entitlement from the start of employment
  • A bank of 6 flexible personal days
  • Paid time off between Christmas and New Year's Day
  • 13 public holidays per year
  • A condensed summer work schedule allowing earlier finishes on Fridays
  • Social and sports activities
  • Recognition program to celebrate important professional and personal milestones
  • A collaborative environment rich in diverse expertise
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR toolsmanagement frameworksperformance indicatorsstaffingrecruitmenttrainingorganizational developmentcompensationlabour relationsoccupational health and safety
Soft Skills
leadershipstrategic thinkingcommunicationchange managementengagementautonomypolitical savvyteam leadershipplanningdecision-making
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Industrial RelationsBachelor's degree in Law