Account Development Coordinator I

F.A. Davis

Account Development Coordinator at F.A. Davis focusing on nurturing accounts, supporting sales initiatives, and collaborating with marketing.

Posted 5/5/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Prospect for New Opportunities to assist Career Managers and Educational Consultants.
Engagement with potential leads to grow into opportunities, including meeting with instructors to review the product offerings, deliver presentations, answer questions, engage in follow-up, etc.
Maintain, and keep all account records in CRM system, including data uncovered while prospecting and documentation of communication with customers
Support Regional Managers and Sales Managers with open territories, including managing customer inquiries and delivering sales presentations to potential customers
Maintain strong level of digital and print product knowledge to uncover, advance opportunities and close opportunities in assigned territories as needed.
Support Sales Department with CRM system rollout changes, including documentation and training sessions
Support Sales Department by auditing CRM, including accurate program, content and product set up
Complete special projects as assigned by Sales Management

Requirements

What you’ll need

Highly organized, detail-oriented, persistent, and able to prioritize tasks
Personal integrity, independent work ethic, self-motivated, and ability to exhibit team spirit required
Ability to develop rapport, understand customer needs/pain points, overcome objections, and persuade (in order to be able to successfully execute a consultative selling approach)
Highly developed verbal, written, and phone-based communication skills
Proficiency in MS Office (Outlook, Word, Excel and PowerPoint) required
Experience supporting digital or online products preferred
2+ years of experience in sales, customer care and/or technical support experience

Benefits

Comp & perks

Remote work, half day Friday schedule from April through October, and generous PTO
Retirement benefits
Life and disability insurance
Comprehensive healthcare benefits
Wellness initiatives
Family benefits
Tuition and professional development reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM systemsales presentationsconsultative sellingdata managementauditingdigital product knowledgeproduct offeringscustomer inquiriesdocumentationtraining sessions

Soft Skills

highly organizeddetail-orientedpersistentprioritizationpersonal integrityindependent work ethicself-motivatedteam spiritrapport buildingcommunication skills