Manager, Field Applications Engineering

Ezurio

Field Applications Engineering Manager leading a team to support wireless modules integration and customer engagement. Driving issue resolution and collaborating closely with Sales and R&D.

Posted 5/29/2026full-timeRemote • Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Lead and develop the FAE and Linux support engineering team, central to Ezurio's value proposition.
Define and manage team KPIs, maintaining visibility into performance and progress across the organization.
Coach each FAE/support engineer individually, developing both their technical depth and customer-facing skills.
Partner with Sales leadership on prioritization, translating commercial context into clear focus for the team while trusting your engineers to run their own work.
Serve as the voice of the customer inside Ezurio.
Aggregate feedback from direct customer interactions and your team's hands-on experience, and turn it into actionable input for Product Management and R&D.
Build and maintain strong working relationships with R&D so the team has a fast lane to engineering when customer situations require it.
Lend your presence to the most critical and complex customer escalations.

Requirements

What you’ll need

Hands-on experience leading or contributing meaningfully to technical customer-facing teams.
Prior FAE, applications engineering, or customer support engineering experience is strongly valued.
Strong technical foundation in RF systems and MCU/MPU-based platforms, with working comfort in Linux.
Passion for coaching and developing engineers, invested in growing each team member's technical depth, customer-facing skills, and problem-solving capability.
Business savvy and sound managerial judgment.
Strong internal influence and a collaborative leadership style.
Excellent written and verbal communication, with the polish to represent Ezurio in front of customers, executives, distributors, and silicon partners.

Benefits

Comp & perks

Equal Opportunity Employer

ATS Keywords

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Hard Skills & Tools

RF systemsMCU platformsMPU platformsLinux

Soft Skills

coachingcustomer-facing skillsproblem-solvingbusiness savvymanagerial judgmentinternal influencecollaborative leadershipwritten communicationverbal communication