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Regional Human Resources Manager
EZCORPRegional HR Manager supporting EZCORP, a pawn-loan provider, across DFW field operations. Leading recruiting, talent planning, compliance, compensation, employee relations, and HR change initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in talent acquisition, Team Member development, and compliance with federal, state, and local laws. Proficient in analyzing workforce data and implementing HR policies to support organizational objectives and culture.
Highest-signal resume keywords
Talent AcquisitionTeam Member DevelopmentPHR or SPHR CertificationCompensation and Benefits KnowledgeProgressive Human Resources Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workforce Data AnalysisRegulatory Requirements ApplicationPerformance ManagementRecruiting and OnboardingChange Management
Soft Skills
Verbal and Written CommunicationInterpersonal SkillsAttention to DetailTime ManagementOrganizational Skills
Tools & Technologies
MS WordMS ExcelPowerPointOutlook
Certifications & Qualifications
PHR CertificationSPHR Certification
Industry Keywords
Retail ExperiencePawn Industry ExperienceMulti-Unit ExperienceTalent and Succession PlanningHR Policies and Processes
About the role
Key responsibilities & impact- Support field operations in key human resources areas within an assigned region
- Support and oversee talent acquisition, Team Member development, talent and succession planning, and leave, benefit and compensation administration
- Guide, train, and participate in executing HR policies and processes
- Support the organization’s strategic objectives, culture, and values
- Develop and implement staffing and recruiting plans
- Support recruiting, selection, and onboarding of new Team Members
- Guide Field Leadership in staffing, performance management, Team Member development, and talent and succession planning
- Partner with operations and training teams on compliance training, career path training/certification, new hire orientation, onboarding, and special projects
- Manage and support Team Member relations and investigations
- Guide business partners on federal, state, and local laws and Company policies and procedures
- Build effective relationships with leadership and internal customers
- Oversee recruiting, selection/screening, and onboarding processes according to KPIs
- Participate in panel interviews and provide recommendations to hiring managers
- Assist with compensation decisions for new hires, promotions, and merit increases
- Oversee background and drug-check activities
- Assess leadership development needs and high-potential Team Members
- Analyze workforce data and reports, including vacancy rates, turnover, and talent gaps, and recommend strategies
- Develop recommendations for improving procedures and practices
- Conduct HR training and exit interviews
- Support Human Resources initiatives and special projects
- Manage resources and capacity effectively
- Diagnose opportunities, drive organizational culture, and manage change initiatives to optimize productivity, buy-in, and engagement
- Provide quality work and processes aligned with company standards, values, and initiatives
Requirements
What you’ll need- Must be based in the DFW area
- Bachelor’s degree in Business, Human Resources, or related course of study, or five to eight years of related work experience
- Progressive Human Resources generalist experience
- PHR or SPHR certification preferred
- Retail/pawn and multi-unit experience preferred
- Knowledge of and ability to apply regulatory requirements, Company policies, and procedures
- Ability to build effective business partnerships using influence, consultative skills, and diplomacy
- Knowledge of compensation and benefits programs
- Ability to motivate and enable others to achieve results
- Strong verbal and written communication and interpersonal skills
- Attention to detail and accuracy
- Time management and organizational skills
- Highly proficient in MS Word, MS Excel, PowerPoint, and Outlook
- Ability to diagnose opportunities, act as an agent of change, drive organizational culture, and manage change initiatives
Benefits
Comp & perks- Competitive compensation and benefits
- Competitive pay
- Generous bonus potential from day one
- Great benefits
- Development and career paths to enhance skills
- Fun and fast-paced work environment
- Equal access to employment opportunities, programs, and services