Director, Marketing Operations, Technology, Analytics

ezCater

Marketing operations leader scaling ezCater’s workplace food technology platform. Directing martech, analytics, AI enablement, and measurement across B2B and B2C growth.

Posted 8/18/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading marketing operations, technology, and analytics, with a strong focus on developing high-performing teams and implementing effective marketing strategies. Proficient in managing marketing data architecture and driving AI-enabled processes to enhance campaign execution and performance measurement.

Highest-signal resume keywords

Marketing Operations LeadershipMartech Strategy DevelopmentData Analytics and InsightsCross-Functional CollaborationMarketing Technology Architecture

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Marketing OperationsMarketing TechnologyMarketing AnalyticsCRM SystemsMarketing AutomationCDP ImplementationWeb AnalyticsAttribution ModelingData IntegrationAI Enablement Programs

Soft Skills

Excellent CommunicationInterpersonal SkillsStrategic JudgmentClarity and PrioritizationCustomer-Focused Mindset

Tools & Technologies

SalesforceHubSpotIterableWordPressActionIQGoogle Marketing PlatformGoogle AnalyticsBI Tools

Industry Keywords

Campaign ExecutionLifecycle MarketingPerformance MeasurementUsability TestingPersonalization

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Lead a team across marketing operations, marketing technology, and marketing analytics
Balance near-term execution with longer-term capability building and communicate trade-offs when priorities change
Define and evolve the operating model, governance, and cross-functional processes for scalable campaign and lifecycle execution
Own the martech strategy and roadmap, including marketing automation, CRM and audience data, CDPs, web content systems, advertising operations, analytics, and workflow tools
Ensure marketing systems and data flows work together across Salesforce, HubSpot, Iterable, WordPress, ActionIQ, Google Marketing Platform, Google Analytics, BI tools, and related technologies
Drive collaboration across Marketing, Sales, Product, and Engineering to evolve the martech stack and deliver AI-driven processes
Evolve the architecture of marketing-owned web experiences, including usability, testing, and analytics
Lead marketing analytics and measurement strategy, including attribution, incrementality testing, forecasting, executive reporting, and advanced analysis
Translate marketing performance into channel- and segment-level investment decisions, forecasts, and scenarios
Set standards for analytical quality and storytelling, focusing the team on proactive decision support and analysis

Requirements

What you’ll need

10+ years of experience in Marketing Operations, Technology and Analytics
Proven experience leading through managers and developing high-performing, multidisciplinary teams of operators, technologists, analysts, and data professionals
Strong judgment balancing strategic leadership with functional depth across marketing operations, technology, and analytics
Ability to create clarity, prioritization, and structure in a fast-paced, ambiguous, changing environment
Strong understanding of marketing data and technology architecture, including CRM, marketing automation, CDP or audience data, data warehouses, APIs, integrations, web analytics, advertising platforms, and BI tools
Deep experience translating marketing data into full-funnel insights across acquisition, paid media, SEO/GEO, attribution, and retention
Experience implementing and improving marketing processes and technology across web, email, SMS, push, mobile, paid media, direct mail, and sales or account-based motions
Experience with marketing web content management and landing pages, including personalization, testing, and optimization
Experience building or implementing AI enablement programs, including use-case prioritization, guardrails, tool and risk evaluation, and responsible adoption
Excellent communication, executive presence, and interpersonal skills
Customer- and partner-first mindset with an outcomes-focused approach to testing, learning, iterating, and scaling
Ability to travel up to 5 days per quarter
Applicants must be able to work without employer sponsorship; ezCater does not sponsor work visas or legal permanent residence

Benefits

Comp & perks

Market competitive salary
Stock options
12 paid holidays
Flexible PTO
401K with ezCater match
Health, dental, and FSA
Long-term disability insurance
Mental health and family planning resources
Remote-hybrid work from the Boston office, home, or a mixture of both
Employee meal program when in the office
Opportunities to grow in your career
Work/life harmony
Responsibility and autonomy