Senior Product Manager – Integration Platform

ezCater

Senior Product Manager defining and constructing Integration Platform for ezCater’s next-generation platform. Focus on accelerating integration builds and deployment across various partners.

Posted 4/29/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $161,000 - $213,000 per yearWebsite

Tech Stack

Tools & technologies

ETLGraphQLMicroservices

About the role

Key responsibilities & impact

Define the vision, strategy, and roadmap for ezCater’s Integration Platform with one overriding objective: dramatically compress the time it takes to build, launch, and scale integrations with any third party.
Design and deliver core platform capabilities—reusable connector framework, integration modeling, event-driven messaging, business-process orchestration, failure handling, reconciliation, credential management, and observability—so that product teams can stand up new integrations in days or weeks instead of months.
Prioritize the corporate-customer integration surface (procurement, expense management, HRIS/SCIM, SSO, analytics delivery) as the highest-impact acceleration target, directly enabling faster enterprise sales cycles and onboarding.
Define and build the business-process orchestration layer: a platform capability that composes individual integrations into cross-domain workflows (e.g., corporate customer onboarding that coordinates roster sync, policy setup, procurement connection, and SSO provisioning as a single managed process with visibility into state, progress, and failures at every step).
Create a commercial-grade developer experience—integration catalog, developer documentation, self-service onboarding, sandbox environments, and API reference—that lets both internal teams and external partners integrate with minimal hand-holding.
Build an operational UI for integration health monitoring, issue tracking, alerting, and escalation, giving operations teams real-time visibility and reducing mean-time-to-resolution across all active integrations.
Establish a library of configurable, composable connectors and data-mapping templates that eliminate repetitive engineering work and turn each new integration into a configuration exercise rather than a development project.
Partner closely with the corporate-customer, supplier, and delivery product teams to understand their integration backlogs and ensure the platform directly unblocks their highest-priority partner requests.
Drive the migration of existing integrations from ezRails onto Nova, prioritizing based on business impact and using each migration as an opportunity to prove and refine the platform’s acceleration capabilities.
Own and obsess over time-to-integrate as the platform’s north-star metric, alongside integration reliability, platform adoption, and partner satisfaction.
Tell a compelling story using research and data to evangelize the roadmap internally and with key partners, making the case that integration velocity is ezCater’s competitive edge.
Travel to Boston quarterly for planning and business reviews.
Have fun building impactful platform infrastructure with awesome people.

Requirements

What you’ll need

5+ years of product management experience, with meaningful experience in platform, infrastructure, or developer-tools products.
Track record building integration platforms, API platforms, iPaaS, or middleware products—you understand connectors, event-driven architecture, and data mapping at a deep level.
Experience designing and implementing platform services that are consumed by multiple internal product teams (platform-as-a-product mindset).
Strong understanding of enterprise integration patterns: REST/GraphQL APIs, webhooks, message queues, ETL/ELT, OAuth/SAML, and data reconciliation. Experience with workflow orchestration engines or business-process automation (e.g., step functions, saga patterns, BPMN) is highly valued.
Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
Experience working in marketplace or multi-sided-platform businesses is a strong plus.
Familiarity with enterprise software ecosystems (procurement, expense management, HRIS, POS) is a strong plus.
Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.
Experience with migration programs (monolith-to-microservices, platform re-architecture).
Background in B2B or enterprise SaaS integration strategy.
Experience building or managing developer portals and external API programs.
Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Benefits

Comp & perks

Market competitive salary
stock options
12 paid holidays
flexible PTO
401K with ezCater match
health/dental/FSA
long-term disability insurance
mental health and family planning resources
remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
employee meal program (and many more goodies) when you’re in our office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementintegration platformsAPI platformsiPaaSmiddleware productsevent-driven architecturedata mappingREST APIsGraphQL APIsworkflow orchestration

Soft Skills

teamworkcollaborationanalytical abilitycommunicationproblem-solving