
Senior Sales Operations Reporting, Insights Analyst
ezCater
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $147,000 - $182,000 per year
Job Level
About the role
- Analyze sales performance data to identify trends, forecast outcomes, and surface actionable insights for Sales, Finance, and leadership.
- Design, build, and maintain sales dashboards and reports for reps, managers, and executives (e.g., bookings, pipeline, attainment, productivity).
- Own and operationalize account and territory assignments, including rules of engagement and book-of-business changes, ensuring data integrity and fairness across the sales organization.
- Support annual and in-year sales planning, including quotas, territory changes, and goal-setting inputs.
- Partner with FP&A and Analytics to build data models, SQL transformations, and commission-related datasets.
- Collaborate with the CRM administration team (Salesforce, HubSpot) to translate business requirements into data structures, fields, and workflows; monitor and improve data quality.
- Assist in sales forecasting by providing clean data sets, scenario analysis, and clear views of trends vs. targets.
- Monitor key sales KPIs (conversion, pipeline coverage, win rates, productivity, attainment, etc.) and identify opportunities to improve performance and process efficiency.
- Troubleshoot and improve data connectors, ETL logic, and BI assets (e.g., Sigma/Tableau dashboards and underlying models) in partnership with Analytics/Data teams.
- Prepare clear, executive-ready presentations and summaries that translate complex analyses into concise recommendations for senior leadership.
- Build strong cross-functional partnerships with Sales, Finance, Marketing, and other GTM teams to ensure alignment on definitions, reports, and operating rhythms.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, data analysis, or a closely related role.
- Strong analytical and problem-solving skills; comfortable working with large, complex data sets and ambiguous problems.
- Proficiency with CRM platforms (Salesforce required; HubSpot a plus), including reporting and basic configuration concepts.
- Proficiency with SQL for querying and validating data across multiple sources.
- Experience with business intelligence / data visualization tools (e.g., Sigma, Tableau, Power BI); able to build and iterate on dashboards and reports.
- Solid understanding of sales processes and sales performance metrics, including territory or book-of-business design, pipeline and forecasting metrics, and sales compensation concepts.
- High attention to detail with a strong bias toward data quality, governance, and reproducible reporting.
- Excellent communication skills, with the ability to translate technical or analytical findings into clear, business-focused narratives.
- Proven ability to manage multiple priorities and stakeholders in a fast-paced, cross-functional environment.
- Experience working closely with FP&A, Analytics, and/or Data teams on shared models, dashboards, and financial reporting is strongly preferred.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
Benefits
- Market competitive salary
- Stock options that you’ll help make worth a lot
- 12 paid holidays
- Flexible PTO
- 401K with ezCater match
- Health/dental/FSA
- Long-term disability insurance
- Mental health and family planning resources
- Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
- A tremendous amount of responsibility and autonomy
- Wicked awesome co-workers
- Relish (and many more goodies) when you’re in our office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisSQLdata modelingETLsales forecastingsales performance metricsdata visualizationdashboard creationreportingdata integrity
Soft Skills
analytical skillsproblem-solvingattention to detailcommunication skillscross-functional collaborationstakeholder managementorganizational skillsadaptabilitytime managementbias toward data quality