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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
field operationsterritory managementretail trainingtroubleshootingkiosk operationscustomer engagementcommunity engagement
Soft Skills
interpersonal skillsrelationship buildingindependent worktime managementclear communicationreporting
Tools & Technologies
Eyebot kioskconsumer technology
Industry Keywords
retailfield salesbrand ambassadorhealth and wellnessoptical care
About the role
Key responsibilities & impact- Visit assigned retail locations on a twice-monthly schedule to check in on kiosk operations and store staff engagement.
- Build relationships with store associates and managers, serving as a trusted and approachable point of contact for Eyebot in the field.
- Gauge store staff sentiment toward the Eyebot kiosk and surface insights back to the Eyebot team - both the positive signals and the friction points.
- Conduct in-person training sessions for store associates on how to use and recommend the Eyebot kiosk to customers.
- Manage in-store events and community engagement opportunities
- Reinforce best practices for kiosk placement, presentation, and daily upkeep.
- Identify issues - operational, technical, or relational - and escalate promptly to the Eyebot team.
- Submit a brief field report following each visit to document observations, training completed, and any open items.
Requirements
What you’ll need- Experience in retail, field sales, brand ambassador, or customer-facing roles.
- Strong interpersonal skills - you are comfortable walking into a store, introducing yourself, and building rapport quickly.
- Ability to work independently and manage your own schedule and visit cadence without close supervision.
- Clear written and verbal communication - you can relay field observations in a way that is useful and actionable.
- Reliable access to transportation within Pennsylvania.
- Prior experience working with consumer technology products, health and wellness brands, or optical/vision care.
- Background in field operations, territory management, or retail training.
- Comfort with basic technology - you can troubleshoot a common kiosk question or escalate the right way without hesitation.
Benefits
Comp & perks- Competitive contractor rate
- Flexible scheduling within visit cadence requirements.
- Clear onboarding and training provided by the Eyebot team before your first store visit.
- The opportunity to represent a technology that is improving access to vision care for everyday people.