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EY

Senior Microsoft CRM Technical

EY

Microsoft Dynamics 365 CRM Lead designing and implementing solutions at EY. Leading and mentoring teams while optimizing enterprise-grade D365 and Power Platform implementations.

Posted 7/31/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing Microsoft Dynamics 365 CRM solutions, with a strong focus on customization and integration. Proven ability to engage with stakeholders and deliver solutions that meet business requirements in Agile environments.

Highest-signal resume keywords
Microsoft Dynamics 365 CRM DevelopmentC# ProgrammingJavaScript DevelopmentAgile MethodologiesMicrosoft Dynamics 365 Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
CRM CustomizationEntity DevelopmentWorkflow AutomationDashboard CreationPlugin DevelopmentWeb API IntegrationHTML DevelopmentCSS Development
Soft Skills
Stakeholder EngagementTechnical Communication
Tools & Technologies
Microsoft Dynamics 365Dynamics 365 SDKPower Platform
Certifications & Qualifications
Microsoft Dynamics 365 CertificationPower Platform Certification
Industry Keywords
Agile DeliveryScrumKanban

About the role

Key responsibilities & impact
  • Lead the design, development, configuration, and implementation of Microsoft Dynamics 365 CRM solutions aligned with business requirements and best practices.
  • Architect and deliver end-to-end solutions across D365 modules including Sales, Customer Service, Marketing, and Field Service.
  • Develop and customize CRM components such as entities, forms, views, dashboards, workflows, plugins, and integrations.
  • Build custom solutions using C#, JavaScript, HTML, CSS, Dynamics 365 SDK, and Web API.
  • Engage with business and technical stakeholders, translating complex technical concepts into clear and actionable discussions.

Requirements

What you’ll need
  • 5+ years of hands-on experience in Microsoft Dynamics 365 CRM development and implementation.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience working in Agile delivery environments (Scrum/Kanban).
  • Microsoft Dynamics 365 or Power Platform certifications are preferred.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options