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Talent Operations Coordinator – Senior Associate
EYSenior Associate managing end-to-end visa processes for external hires in the Oceania region. Supporting operational efficiency and stakeholder relationships within the Talent Services team.
About the role
Key responsibilities & impact- Manage and coordinate end-to-end operational processes and activities within the Talent Visa Management Team.
- Provide first-line support to stakeholders on visa and related processes, responding to enquiries and seeking guidance from senior team members when managing complex or non-standard matters.
- Monitor case progress, manage process trackers, and provide regular status updates and reporting.
- Review documentation and process requirements to ensure accuracy, quality, and compliance.
- Support the resolution of complex queries, issues, and escalations.
- Contribute to process improvement initiatives and operational efficiency.
- Support knowledge sharing, onboarding, and business continuity efforts across the team.
Requirements
What you’ll need- Bachelor’s degree
- 3 years of relevant experience in HR, Mobility, Shared Services, Operations, or a related field within a large, matrixed organization.
- Experience managing end-to-end operational processes and stakeholder relationships.
- Experience supporting compliance driven or process oriented activities.
- Experience maintaining process documentation, trackers, and operational reporting.
- Experience working with multiple stakeholders and managing competing priorities.
- Experience driving process improvements and operational efficiencies is preferred.
- Experience working in a global and culturally diverse environment is an advantage.
Benefits
Comp & perks- Competitive salary