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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP Plant Maintenance (PM) with a strong focus on incident management, change management, and process optimization. Capable of collaborating with stakeholders to deliver efficient solutions while maintaining documentation and supporting critical SAP systems.
Highest-signal resume keywords
SAP PM Module SupportIncident ManagementChange ManagementSAP Certification in SAP PMCross-Functional Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP Plant MaintenancePreventative MaintenanceCorrective MaintenanceBreakdown MaintenanceRefurbishmentWarranty Claim ProcessingIntegration with Material ManagementIntegration with Quality ManagementIntegration with Production PlanningDefect Resolution
Soft Skills
CollaborationDecision-MakingResource ManagementTeam ManagementFlexibility
Tools & Technologies
SAP ApplicationsIT Service Management
Certifications & Qualifications
SAP Certification in SAP PM
Industry Keywords
Application ManagementOperational EfficiencyEmerging TechnologiesDocumentationBusiness Requirements
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
- Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP PM solutions and designs.
- Develop and maintain documentation including configuration, user guides and test scripts.
- Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
- Handle change requests with a clear understanding of new business requirements.
- Defect resolution and defect analysis related to PM.
- Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation
- Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
- Available to work on shift hours depending on the requirement of the client
Requirements
What you’ll need- Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
- 3+ Years of experience required in one or more areas within SAP PM preferably with Global client.
- At least 1 year of implementation experience
- Responsible for providing support SAP PM module incidents, ensuring minimal disruption to operations.
- Support incident solving by analyzing incidents raised by users and provides solutions.
- Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
- Cross-functional communication skills; experience in offshore/onsite model.
- Ability to work with minimal guidance or supervision in a time critical environment.
- Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements
- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
- Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.
- Good experience in SAP Plant Maintenance activities.
- Working experience on Plant Maintenance, Preventative Maintenance, Corrective Maintenance, Breakdown Maintenance and Refurbishment and Warranty Claim Processing.
- An understanding on establishing pieces of equipment and functional location structure, maintenance BOMs
- Experience in integration of plant maintenance with material management, quality management and production planning modules
- SAP Certification in SAP PM
Benefits
Comp & perks- health and wellness packages
- rewards
- learning opportunities