SAP PIPO Service Delivery Manager

SAP PIPO Service Delivery Manager at EY supporting the Mercury technical landscape and associated technology solutions. Collaborating to optimize SAP applications and ensure operational integrity.

Posted 7/18/2026full-timeKochi • 🇮🇳 IndiaSeniorLead💰 ₹NaN per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in SAP PO middleware, including integration, configuration, and operational support. Possesses strong communication skills and a detail-oriented approach to documentation and process management.

Highest-signal resume keywords

SAP PO Middleware ExperienceIntegration Design and DevelopmentRFC Configuration and ManagementInterface Monitoring and Error HandlingTest Plan Development for PI Interfaces

ATS Keywords

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Hard Skills

SAP ECCSAP BWSAP CRMSAP SRMSAP CLMSAP CPMSAP GRCSAP CPIMessage MappingABAP Proxy Configuration

Soft Skills

Detail-OrientedTeam PlayerGlobal CollaborationOwnershipAssertive and Decisive

Tools & Technologies

Microsoft DynamicsC4CARIBA BuyerARIBA SourcingSLD Environment

Industry Keywords

ProcurementFinanceEngagement ManagementOperational SupportIntegration Testing

Tech Stack

Tools & technologies

CloudJava

About the role

Key responsibilities & impact

The PI/PO SDM will play a key role in the support of the Mercury technical landscape and associated technology solutions which leverage or integrate with the core SAP applications, including SAP ECC, BW, CRM, SRM, CLM, CPM and GRC and Cloud based solution such as – SAP CPI, Microsoft Dynamics, C4C, ARIBA Buyer, ARIBA Sourcing.
PI/PO SDM will work closely with Application Technology-PI/PO Integration Lead and the process aligned Service Delivery Managers to provide specific, technical expertise regarding the integrated solution which is required to run each business process, including knowledge of the dependent and impacted applications and the associated inbound or outbound interfaces.
SAP PO SDM will assume operational responsibilities, to include day-to-day support and management across the integrated technical solution and the functional areas, assess the impact of changes to technical solution, provide guidance and assess/validate estimates provided by 3rd parties and internal teams.
They will work closely with the SAP Process Experts and the SAP Managed Service Support team to ensure the proposed solutions are operationalized and consider the ongoing impact to support requirements and the ability to maintain system integrity in line with agreed technical road maps.

Requirements

What you’ll need

Minimum of 8 to 10 years build/development SAP PO middleware experience gained through a combination of implementation projects and post go-live operations support.
Experience in requirements gathering, estimation, design, development, configuration, administration, centred around integration based on functional requirements.
Detail-oriented – great in doing documentation, noting test and troubleshooting evidence, technical specifications, architecture diagrams, processes, etc.
Teaming and Independence - A good team-player but can work independently at the same time.
Global collaboration – highly collaborative, and can work with resources/teams across the globe, coming from different backgrounds and cultures, from varying business streams and technical expertise.
Has good sense of ownership, flexible, and able to multitask.
Assertive and decisive – critical specially during high priority situations that require SDM guidance, and able to report to leadership.
Process-centric – consciously uses processes to get optimal business results, from guidelines, standards, naming conventions, operational ways of working.
Communication – good English communication skills, in both verbal and written.
Experience in setting up SLD environment and creating technical systems and Business Systems.
Experience with RFC destinations on R3 and PI side, Configuration of RFC, IDOCs, ALE configuration, configuring Port, Partner Profiles, Logical System and ABAP Proxy configuration.
Experience with ALERTS configurations and designed Transport mechanism.
Experience with Unit Test plans, Integration Test plans and UAT Test plans for testing of PI based interfaces.
Experience in Preparing Mapping Specification documents as per Web Methods.
Deep understanding and experience of SAP technical integration capabilities including PI/PO and all aspects of interface monitoring, error handling and restart / recovery procedures.
In-depth knowledge of the relevant functional areas: Procurement, Finance, Engagement Management.
Experience in Message Mappings: Graphical Map, JAVA Map and XSLT Maps.

Benefits

Comp & perks

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.