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EY

Assistant Director, Transition Management

EY

Transition Management Assistant Director leading structured service transitions for EY GDS India. Managing operational readiness and ensuring compliance during the transition process.

Posted 7/15/2026full-timeBengaluru • 🇮🇳 IndiaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Service Delivery and Operations with a strong focus on managing complex service transitions in regulated IT or SaaS environments. Proven ability to govern transitions, manage stakeholder expectations, and ensure readiness for go-live while monitoring performance post-transition.

Highest-signal resume keywords
Service DeliveryService TransitionStakeholder ManagementPMP CertificationITIL Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Transition PlanningRisk MitigationResource AllocationPerformance MonitoringProject Management
Soft Skills
CommunicationExpectation Management
Certifications & Qualifications
PMPPRINCE2ITIL v3ITIL v4
Industry Keywords
Regulated ITSaaSGlobal Delivery ModelsCross-Border Transitions

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Creating detailed transition plans, timelines, and resource allocation strategies.
  • Ensuring all critical knowledge, documentation, and processes are transferred effectively.
  • Identifying potential risks and implementing mitigation strategies.
  • Managing communication and expectations across all involved parties.
  • Ensuring systems, teams, and processes are ready for go-live.
  • Monitoring performance post-transition and resolving issues to achieve steady-state operations.

Requirements

What you’ll need
  • Essential experience in Service Delivery, Operations, Service Transition, or equivalent roles
  • Demonstrated experience governing complex service transitions
  • Experience working in regulated IT or SaaS environments
  • Proven stakeholder management at senior and executive levels
  • Prior experience in managing complex projects or organizational transitions is highly beneficial.
  • Exposure to global delivery models and cross-border transitions.
  • PMP or PRINCE2 certification preferred
  • ITIL v3 or v4 Foundation training, or higher level of ITIL Certification.

Benefits

Comp & perks
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events