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EY

Senior Associate, Talent Services L&D – Oceania Learning Coordinator

EY

L&D Talent Services Senior Associate managing Learning Deployment at EY. Supporting HR functions while engaging with global teams across diverse environments.

Posted 7/15/2026full-timeTaguig • 🇵🇭 PhilippinesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Learning Course Deployment, including budget management, stakeholder engagement, and logistical coordination. Proficient in managing learning administration activities and supporting the development of team members in a diverse, international environment.

Highest-signal resume keywords
Learning Course DeploymentBudget ManagementStakeholder EngagementLogistical CoordinationTeam Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Course SchedulingContent PublishingEvent ManagementFinancial ForecastingLearning EvaluationSharePoint ManagementVirtual Learning SupportTraining Material ArrangementParticipant ManagementOperational Excellence
Soft Skills
CoachingCommunicationRelationship BuildingFeedback ProvisionInterpersonal Skills
Tools & Technologies
SuccessFactorsSharePointVirtual Classroom ToolsLearning Management Systems
Industry Keywords
HR SpecializationProfessional ServicesCorporate EnvironmentLearning and DevelopmentInternational Environments

About the role

Key responsibilities & impact
  • Build initial course scheduling offering schedule for review
  • Submit requests to Schedule Offerings and to publish content in SuccessFactors
  • Support the end-to-end execution of Learning course deployment plans and budgets, including conference and event management including:
  • Venue booking and management
  • Arranging training material
  • Monitoring of participant nominations working alongside GDS TSS Deployment Administration team
  • Management of learner cancellations, no shows and missed sessions, including coordinating training dates and nominations
  • Support the budget, accruals, forecasts and actual costs of courses you are responsible for, supporting all Finance related activities as set out in the Learning Deployment model
  • First point of contact for queries from the practice in relation to the courses assigned, in addition to ongoing management of learning mailboxes and referrals from GDS TSS
  • Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators
  • Provide oversight of learning deployment administration activities taking responsibility for the detailed review of work performed by the GDS TSS Deployment Administration team assigned.
  • Manage and maintain SharePoint sites and maintain content relevancy for SL, curriculum, program or course including joining instructions (if required), learner, facilitator information
  • Build and maintain close working relationships with TSS Learning deployment administration contacts (where relevant)
  • Coach and support the GDS TSS Learning administrators to increase their knowledge, skills and competence within their role along with their understanding of the region by providing transparent and supportive feedback
  • Learning on-site support (as required)
  • Realise operational excellence through maintaining thorough understanding of, and adherence to, the Regional Learning Deployment Operating Model
  • Develop and maintain relationships with key stakeholders relevant for courses and client group, to enable the successful deployment. Stakeholders may include GDS TSS, Learning Consultants (Senior Deployment Specialists), Facilitators, external suppliers, Service Line resourcing teams, Learning Champions, Quality and Efficiency networks, ROI and FSO
  • Support the induction of new team members and provide guidance on their progress
  • Support the hosting and production of online modules, webcasts and virtual learning projects. Advise on best practice, for example interactivity during virtual classroom sessions.
  • VC producer role where Global VC team can’t support
  • Ideas generation and rollout of networking elements within virtual learning programmes
  • Access reports on Learning course L1 – L3 evaluation feedback
  • Contribute to other activities or projects across the wider Talent Development function
  • Ensure CE credits awarded to Learning participants and instructors where applicable

Requirements

What you’ll need
  • Master’s / Bachelor’s degree in business or HR related discipline. Preference will be given for those with HR Specialization
  • Significant experience of working in HR in professional services or corporate environment
  • Experience of working in Learning and development is desired
  • Working in international and diverse environments 5+ years’ work experience preferred

Benefits

Comp & perks
  • Competitive salary
  • Flexible work hours
  • Professional development budget
  • Home office setup allowance
  • Global team events