Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
EY

Meeting Room Operation Support Engineer

EY

Operations Engineer supporting Video conferencing and Video Collaboration infrastructure at EY. Responsible for incident resolution and vendor management in a diverse technological environment.

Posted 7/14/2026full-timeCABA • 🇦🇷 ArgentinaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Video Conferencing and Collaboration Technology Support, with a strong understanding of Call Signalling and protocols. Proficient in managing service performance and escalation processes while ensuring effective communication and knowledge transfer within teams.

Highest-signal resume keywords
Video Conferencing SupportCall Signalling KnowledgeMicrosoft Teams Rooms ExperienceService Now ProficiencyPerformance Management

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Video Conferencing InfrastructureH323 ProtocolH320 ProtocolSIP ProtocolGlobal Call RoutingMicrosoft Surface HubPoly Video Conferencing EndpointsTANDBERGCisco Video ConferencingISDN Gateway Knowledge
Soft Skills
Conflict ResolutionCommunicationKnowledge Transfer
Tools & Technologies
Microsoft Teams PanelCondecoTeams PhoneMeeting Room PeripheralsPoly DMAClarity Manager
Industry Keywords
Service EngineeringEscalation ManagementVendor ManagementKPI ManagementLarge Complex Network Environments

About the role

Key responsibilities & impact
  • Support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 Conference room endpoint and infrastructure support, Escalation management, Vendor management and service roadmaps and standards.
  • Incident Resolution and Escalation Management
  • Communication and alignment with other teams internal and external to IT Services - VMS
  • Conflict resolution
  • Performance management – service / KPI
  • Knowledge transfer to the other team members
  • Very good understanding in umbrella protocols (H323 & H320) & SIP
  • Work experience on Microsoft Teams rooms
  • Work experience on Microsoft Surface Hub

Requirements

What you’ll need
  • Bachelor's degree in technical field or equivalent work experience
  • More than 4 years of experience in Video conferencing and collaborations technology support in large complex network environments.
  • Possesses a solid background in Video conferencing and Video Collaboration infrastructure devices
  • Knowledge of specific applications, devices and systems including but not limited to: Microsoft Teams Rooms Microsoft Surface Hub. Condeco Microsoft Teams Panel. Teams Phone. Meeting room Peripherals. TANDBERG CISCO and Poly Video conferencing endpoints. Poly DMA, Clarity Manager Knowledge on ISDN Gateway. Real connect Service.
  • Possesses a strong understanding of Call Signalling including such elements as: Global Call routing and signalling in a neighbouring gatekeeper environment. Very good understanding in umbrella protocols (H323 & H320) & SIP. Very good knowledge in Voice, Video and Signalling standards & protocols.
  • Possesses an advanced knowledge of the Service Now system

Benefits

Comp & perks
  • Flexible work arrangements
  • Professional development