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EY

TechOps, .NET Manager

EY

Manager – .NET Full Stack Operations Service Delivery Lead at EY, responsible for delivery of application support engagements and transformation initiatives.

Posted 7/10/2026full-timeTrivandrum • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive expertise in .NET full stack technologies, application support, and managed services delivery, with a strong focus on performance optimization, DevOps practices, and ITSM governance. Proven ability to lead teams, mentor engineers, and drive automation initiatives to enhance operational efficiency.

Highest-signal resume keywords
Leadership in .NET Full Stack TechnologiesExperience in Managed Services DeliveryExpertise in Performance EngineeringStrong Knowledge of DevOps PracticesProficiency in ITIL/ITSM Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
.NET Full Stack DevelopmentC#ASP.NET Core.NET 6+ / .NET FrameworkMicroservices ArchitectureAngularReactPerformance TuningDebuggingMemory Leak Analysis
Soft Skills
Stakeholder ManagementCommunication SkillsTeam Leadership
Tools & Technologies
Azure DevOpsJenkinsGitKubernetesDockerAIOpsService BusKafkaRabbitMQ
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceMaster’s Degree in Engineering
Industry Keywords
Digital EngineeringApplication Managed ServicesIT OperationsITILService Delivery Governance

Tech Stack

Tools & technologies
AngularASP.NETAWSAzureCloudDistributed SystemsDockerITSMJenkinsKafkaKubernetesMicroservices.NETRabbitMQReact

About the role

Key responsibilities & impact
  • Lead end-to-end delivery of .NET-based application managed services (AMS) engagements across multiple clients.
  • Own support, maintenance, and continuous improvement of .NET full stack applications (ASP.NET Core, Web API, Microservices, Angular/React UI).
  • Guide and support teams in resolving complex production issues, performing root cause analysis, and ensuring application stability and performance.
  • Drive application performance tuning, including .NET runtime optimization, memory management, threading, API performance, and database optimization as needed.
  • Support the maintenance of DevOps and CI/CD pipelines (.NET ecosystem tools, Azure DevOps, Jenkins, Git, Kubernetes, Docker) for .NET applications.
  • Drive automation, AIOps, and self-healing capabilities to reduce incidents and operational toil.
  • Manage ITSM processes (incident, problem, change, release management) with strong governance.
  • Track and improve SLAs/KPIs, including availability, MTTR, and defect leakage.
  • Collaborate with architecture, cloud, DevOps, and business teams to align solutions with client objectives.
  • Mentor engineers on .NET best practices, design patterns, and scalable architecture.
  • Support presales, solutioning, and client discussions for .NET-based transformation programs.
  • Ensure compliance with EY risk, security, and data governance standards.
  • Flexible to work in shifts or extended hours as required.

Requirements

What you’ll need
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
  • 12+ years of experience in digital engineering / AMS / IT operations, with at least 5+ years in leadership roles.
  • Strong hands-on experience in .NET full stack technologies and enterprise application support
  • Experience delivering large-scale .NET-based managed services programs
  • Strong working knowledge of the .NET full stack ecosystem, with the ability to guide teams across: C#, ASP.NET Core, .NET 6+ / .NET Framework Web APIs, Microservices architecture, Frontend frameworks (Angular / React)
  • Good understanding of application architecture, including: Distributed systems and event-driven architecture, API management, caching, and messaging (Service Bus, Kafka, RabbitMQ)
  • Experience in overseeing production support and performance engineering for .NET applications, with the ability to guide teams on: Debugging, profiling, and memory leak analysis.
  • Familiarity with DevOps and cloud-native engineering practices, with the ability to support and guide teams on: CI/CD pipelines (Azure DevOps, Jenkins, GitHub/GitLab), Containerization (Docker, Kubernetes), Cloud platforms (Azure preferred, AWS accepted)
  • Strong grounding in ITIL/ITSM processes and service delivery governance.
  • Ability to drive automation and AI-led operations (AIOps) for ticket reduction.
  • Excellent stakeholder management and communication skills.
  • Proven leadership in managing distributed teams and multi-client delivery.

Benefits

Comp & perks
  • exclusive health and wellness packages
  • enticing rewards
  • cutting-edge learning opportunities