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Senior Risk Analytics – Process Mapping, Process Management
EYSenior Analyst supporting business process mapping and management initiatives across various operational processes. Collaborating with cross-functional teams to ensure alignment and consistency in process management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business process mapping and management, utilizing BPMN for process modeling and optimization. Proficient in stakeholder management and process governance, with a focus on performance metrics and continuous improvement.
Highest-signal resume keywords
Business Process MappingProcess ManagementBPMN 2.0Stakeholder ManagementAutomation Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingProcess DocumentationSOP CreationRoot Cause AnalysisProcess Improvement Techniques
Soft Skills
Workshop FacilitationRequirements Gathering
Tools & Technologies
VisioARISSignavioUI PathAutomation Anywhere
Industry Keywords
P2PO2CAR/APLogisticsTelecom ServicesVendor ManagementITSM
Tech Stack
Tools & technologiesITSMRPA
About the role
Key responsibilities & impact- Support end-to-end business process mapping, process governance, and process management initiatives across P2P, O2C, AP/AR, logistics, and operational processes.
- Lead end-to-end process modelling, capturing baseline current-state workflows and designing optimized future-state maps using standard notations (e.g., BPMN 2.0)
- Develop and maintain process repositories, including process maps, SOPs, and control documentation.
- Support process governance frameworks, including standardization, version control, and change management.
- Identify process inefficiencies, control gaps, and improvement opportunities through stakeholder discussions and walkthroughs.
- Drive process optimization initiatives, including simplification, standardization, and automation readiness.
- Facilitate process workshops, stakeholder interviews, and requirements gathering sessions.
- Support process performance management , including defining KPIs/KRIs and monitoring process health.
- Collaborate with cross-functional teams (Finance, Supply Chain, IT, Operations) to ensure process alignment and consistency.
- Support documentation creation: BPMN flows, TO‑BE designs, business requirements, UAT support, and process governance.
- Participate in pre-sales support, value analysis, estimation, and business case preparation when needed.
Requirements
What you’ll need- Bachelor’s degree in computer science or related discipline; master’s degree preferred.
- 3–6 years of relevant experience Business process mapping, process management.
- Process Mapping & Documentation: BPMN, Visio, ARIS, Signavio
- Process Management: SOP creation, process governance, control documentation
- Analytical Skills: Root cause analysis, process improvement techniques
- Automation: Exposure to RPA tools (UI Path, Automation Anywhere), ML-assisted solutions
- Stakeholder Management: Workshop facilitation, requirement gathering
- Domain Knowledge: P2P, O2C, AR/AP, logistics, telecom services, vendor management, ITSM
Benefits
Comp & perks- Competitive salary