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Senior Risk Analytics – Process Mapping, Process Management
EYSenior Analyst supporting business process mapping and management initiatives across various operational processes. Collaborating with cross-functional teams to ensure alignment and consistency in process management.
Tech Stack
Tools & technologiesITSMRPA
About the role
Key responsibilities & impact- Support end-to-end business process mapping, process governance, and process management initiatives across P2P, O2C, AP/AR, logistics, and operational processes.
- Lead end-to-end process modelling, capturing baseline current-state workflows and designing optimized future-state maps using standard notations (e.g., BPMN 2.0)
- Develop and maintain process repositories, including process maps, SOPs, and control documentation.
- Support process governance frameworks, including standardization, version control, and change management.
- Identify process inefficiencies, control gaps, and improvement opportunities through stakeholder discussions and walkthroughs.
- Drive process optimization initiatives, including simplification, standardization, and automation readiness.
- Facilitate process workshops, stakeholder interviews, and requirements gathering sessions.
- Support process performance management , including defining KPIs/KRIs and monitoring process health.
- Collaborate with cross-functional teams (Finance, Supply Chain, IT, Operations) to ensure process alignment and consistency.
- Support documentation creation: BPMN flows, TO‑BE designs, business requirements, UAT support, and process governance.
- Participate in pre-sales support, value analysis, estimation, and business case preparation when needed.
Requirements
What you’ll need- Bachelor’s degree in computer science or related discipline; master’s degree preferred.
- 3–6 years of relevant experience Business process mapping, process management.
- Process Mapping & Documentation: BPMN, Visio, ARIS, Signavio
- Process Management: SOP creation, process governance, control documentation
- Analytical Skills: Root cause analysis, process improvement techniques
- Automation: Exposure to RPA tools (UI Path, Automation Anywhere), ML-assisted solutions
- Stakeholder Management: Workshop facilitation, requirement gathering
- Domain Knowledge: P2P, O2C, AR/AP, logistics, telecom services, vendor management, ITSM
Benefits
Comp & perks- Competitive salary
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Process MappingProcess DocumentationSOP CreationRoot Cause AnalysisProcess Improvement Techniques
Soft Skills
Workshop FacilitationRequirements Gathering