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EY

Senior Consultant – CRM, Sales Transformation

EY

Senior Consultant handling CRM and sales transformation initiatives at EY. Supporting business development, market leadership, and client engagement for enhanced sales effectiveness.

Posted 7/9/2026full-timeKolkata • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CRM transformation and sales operations, with a strong focus on lead management, opportunity management, and sales performance metrics. Proficient in developing client-facing deliverables and conducting market analysis to drive sales effectiveness and digital selling enablement.

Highest-signal resume keywords
CRM TransformationSales TransformationLead ManagementSales AnalyticsProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Process RedesignOpportunity ManagementPipeline GovernanceAccount PlanningForecastingData Quality AssessmentSales Performance MetricsMarket AnalysisBenchmark AnalysisDigital Selling Enablement
Soft Skills
Analytical SkillsCommunication SkillsStakeholder CoordinationDocumentation Skills
Tools & Technologies
CRM PlatformsSales Enablement ToolsWorkflow Automation
Industry Keywords
Commercial ExcellenceCustomer Engagement TransformationSales Operations

About the role

Key responsibilities & impact
  • Support CRM and sales transformation pursuits by contributing to proposals, RFP responses, client discussion materials, and solution narratives.
  • Conduct secondary research, benchmark analysis, and market scan activities to support CRM modernization and sales effectiveness offerings.
  • Contribute to development of reusable assets, accelerators, playbooks, and point-of-view materials on CRM adoption, sales process standardization, and digital selling enablement.
  • Support preparation of executive presentations, workshop materials, and client-facing deliverables to communicate transformation opportunities and recommendations.
  • Assess sales processes, CRM usage, data quality, lead management, opportunity management, account planning, pipeline governance, forecasting, and performance reporting practices.

Requirements

What you’ll need
  • 5+ years of experience in CRM transformation, sales transformation, commercial excellence, sales operations, customer engagement transformation, or digital transformation.
  • Consulting experience is desired
  • Strong understanding of lead management, opportunity management, pipeline governance, account planning, forecasting, customer data, and sales performance metrics.
  • Hands-on exposure to CRM platforms, sales analytics, workflow automation, sales enablement tools, or sales process redesign.
  • Strong analytical, communication, stakeholder coordination, documentation, and project management skills.

Benefits

Comp & perks
  • Health and wellness packages
  • Professional development opportunities
  • Flexible working environment