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EY

Senior Consultant – CRM, Sales Transformation

EY

Senior Consultant handling CRM and sales transformation initiatives at EY. Supporting business development, market leadership, and client engagement for enhanced sales effectiveness.

Posted 7/9/2026full-timeKolkata • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact
  • Support CRM and sales transformation pursuits by contributing to proposals, RFP responses, client discussion materials, and solution narratives.
  • Conduct secondary research, benchmark analysis, and market scan activities to support CRM modernization and sales effectiveness offerings.
  • Contribute to development of reusable assets, accelerators, playbooks, and point-of-view materials on CRM adoption, sales process standardization, and digital selling enablement.
  • Support preparation of executive presentations, workshop materials, and client-facing deliverables to communicate transformation opportunities and recommendations.
  • Assess sales processes, CRM usage, data quality, lead management, opportunity management, account planning, pipeline governance, forecasting, and performance reporting practices.

Requirements

What you’ll need
  • 5+ years of experience in CRM transformation, sales transformation, commercial excellence, sales operations, customer engagement transformation, or digital transformation.
  • Consulting experience is desired
  • Strong understanding of lead management, opportunity management, pipeline governance, account planning, forecasting, customer data, and sales performance metrics.
  • Hands-on exposure to CRM platforms, sales analytics, workflow automation, sales enablement tools, or sales process redesign.
  • Strong analytical, communication, stakeholder coordination, documentation, and project management skills.

Benefits

Comp & perks
  • Health and wellness packages
  • Professional development opportunities
  • Flexible working environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales Process RedesignOpportunity ManagementPipeline GovernanceAccount PlanningForecastingData Quality AssessmentSales Performance MetricsMarket AnalysisBenchmark AnalysisDigital Selling Enablement
Soft Skills
Analytical SkillsCommunication SkillsStakeholder CoordinationDocumentation Skills