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EY

L&D Process Manager – Italian, German, French Speaking

EY

L&D Process Manager leading transformation initiatives in learning and development. Supporting clients in modernizing their learning ecosystems and ensuring effective delivery and measurable impact.

Posted 7/4/2026full-timeKatowice • 🇵🇱 PolandSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Lead L&D transformation projects or workstreams end-to-end (planning, scope, RAID, budget, quality).
  • Design and optimize end-to-end L&D processes (needs analysis, curriculum governance, delivery, evaluation).
  • Support implementation and adoption of learning platforms (LMS, LXP, skills platforms).
  • Develop learning operating models , including roles, vendor governance, and service delivery structures.
  • Define and track learning effectiveness and adoption KPIs .
  • Facilitate workshops to align learning strategies with workforce and skills priorities .
  • Apply process improvement methods to streamline L&D operations.
  • Design training concepts and create learning content (e.g., learning journeys, facilitator guides, participant materials, digital learning assets) tailored to client needs.
  • Deliver training sessions and workshops (virtual and in-person) for client audiences, including managers and employees.

Requirements

What you’ll need
  • 8–10 years of professional experience , including strong exposure to L&D / capability development transformations .
  • Solid project management experience in complex, cross-functional initiatives.
  • Practical knowledge of learning processes, governance, and operating models .
  • Experience with learning technologies (LMS, LXP, digital learning ecosystems).
  • Hands-on experience in designing learning content and/or delivering training programs for professional audiences.
  • Ability to connect learning initiatives with skills, workforce planning, and business strategy .
  • Strong facilitation and stakeholder management skills.
  • Fluent English (C1+) and Italian (B2+) or German (B2+) or French (B2+) is an asset.

Benefits

Comp & perks
  • Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Needs AnalysisCurriculum GovernanceLearning Effectiveness KPIsProcess ImprovementDigital Learning Assets
Soft Skills
Facilitation SkillsStakeholder Management Skills