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Supervising Associate – Resource Management
EYResource Management Hub Deputy Manager tasked with ensuring resource efficiency and stakeholder satisfaction at EY. Directly involved in analytics, planning, and team collaboration within a large consulting firm.
About the role
Key responsibilities & impact- Manage end-to-end resource fulfilment, ensuring alignment with delivery timelines and business priorities.
- Oversee billing and finance operations related to resource deployment, ensuring accuracy and compliance.
- Own headcount planning to support growth and efficiency.
- Champion and lead Strategic Experience Management initiatives, aligning resource strategy with long-term business objectives.
- Monitor and improve service levels, turnaround times, and stakeholder satisfaction.
- Forecast demand and plan capacity across skill sets.
- Maximize bench utilization and redeployment efficiency.
- Collaborate with Talent Acquisition and HR to align hiring plans with pipeline and delivery needs.
- Establish and track KPIs for resource performance, utilization, and productivity.
- Conduct regular reviews with delivery leads to assess individual and team performance.
- Act as a strategic partner to delivery, business leaders.
- Facilitate governance forums to review resource allocation, pipeline, and performance metrics.
- Resolve escalations related to staffing conflicts, skill mismatches, or delivery risks.
- Maintain accurate dashboards and reports on resource availability, utilization, and forecasting.
- Use data-driven insights to inform decision-making and identify improvement opportunities.
Requirements
What you’ll need- Graduate / MBA (HR)
- 12-14 years of overall experience
- 8+ years of relevant experience in E2E resource management, deployment, forecasting and scheduling concepts
- Knowledge in Data Visualisation tools would be an added advantage.
- Hands on knowledge on End to End Resource management
- Be proficient in MS Project/Word/PowerPoint/Excel - working knowledge of MS office
- Exceptional communication skills - both written and oral
- Strong organizational skills and structured thinking abilities
- Strong interpersonal and analytical skills
- Eye for detail.
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
Benefits
Comp & perks- Exclusive health and wellness packages
- Enticing rewards
- Cutting-edge learning opportunities
- Professional Development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
resource managementforecastingschedulingdata visualizationperformance metricsutilizationcapacity planningKPI trackingbilling operationsheadcount planning
Soft Skills
communicationorganizational skillsanalytical skillsinterpersonal skillsstructured thinkingattention to detailflexibilityproblem-solvingstakeholder managementleadership
Certifications
MBA (HR)