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Associate Director – Communications and Engagement
EYAssociate Director position in EY's Internal Communications team, driving strategic priorities and stakeholder engagement. Requires extensive experience in communications and a postgraduate degree.
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
communicationsengagementcontent draftingvideo scriptingcommunications analyticscapacity managementquality managementprocess streamliningagile methodologiesbusiness acumen
Soft Skills
collaborationrelationship buildingstakeholder engagementstrategic advisinginnovationoperational excellenceclarityconsistencyleadershipknowledge sharing
Tools & Technologies
MS OfficeContent CMSSharePointViva Engagedigital designenterprise social mediaintranete-mailwebcastsnewsletters
Industry Keywords
communications infrastructuredigital engagement modelglobal business fundamentalscompetitive analysiscross-cultural sensitivitiesCE strategic objectivestransformation goalsinternal communicationstalent managementleading practices
About the role
Key responsibilities & impact- Support the evolution of our internal communications infrastructure towards a more digital engagement model
- Understand the business and employee needs to utilize the right communications tools and channels for engagement, awareness, and collaboration
- Support strategy and delivery of high-quality communications, including drafting content, via a range of channels - including video, webcasts, newsletters, intranet, e-mail, digital design, and enterprise social media – working with CE colleagues
- Collaborate with Communications and Engagement Pillar clients – Global, Area, and Function CE leadership to understand their communications needs and expectations
- Assist global leaders in achieving the CE strategic objectives and transformation goals
- Build and maintain business relationships with regional and global stakeholders, providing communications support and advice on GDS capabilities
- Partner with communications heads to align internal communications with all relevant tools and processes
- Ensure accuracy, clarity, and consistency across all internal and executive communications
- Contribute to the operational excellence of the Communications and Engagement Pillar through support in resourcing, capacity management, quality management, and efficiency goals
- Support innovation and process streamlining within the pillar, keeping clients’ requirements in mind
- Support a culture of agile ways of working
- Develop and maintain positive relationships and high levels of engagement with stakeholders
- Contribute to leading practices within the pillar and share knowledge with the team
- Support performance reviews and talent management processes
Requirements
What you’ll need- Approximately 12-15 years of relevant experience
- Demonstrated knowledge and skills in communications and engagement
- Graduate degree – preferably in English literature, Mass communication, Journalism, or related fields
- Experience in advising senior stakeholders
- Business acumen to understand leadership strategy and translate it into deliverables
- Knowledge of global business fundamentals, competitive analysis, and cross-cultural sensitivities
- Proficiency in MS Office – Word, PowerPoint, and Excel
- Familiarity with Content CMS, communications analytics, video scripting, SharePoint, Viva Engage is desirable
Benefits
Comp & perks- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events