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EY

Senior Manager, Process and Controls

EY

Senior Manager in Financial Services Process & Controls at EY. Managing client engagements and delivering risk consulting solutions.

Posted 6/18/2026full-timeBengaluru • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Delivers an exceptional service experience across engagements: develops an account management mindset, understands our clients’ sectors and business agenda, and anticipates their needs, proposing preferred solutions, anticipating potential barriers and following up on client satisfaction
  • Develops ideas to expand current offerings, and initiates client discussions
  • Builds networks across our firm to support our markets agenda and reputation, and encourages cross-selling
  • Enables the business development process by gathering appropriate resources, gaining access to key contacts, supervising proposal writing and driving progress to completion
  • Manages team and project resources and budgets effectively
  • Develops new and improved ways of working, encouraging team members to explore new ideas, focusing on measurable business impact
  • Manage multiple offshore client engagements and related project teams. Meet quality guidelines within the established engagement economics.
  • Continuous monitoring of the engagement progress with respect to budgets and update key stakeholders about progress and expected outcomes.
  • Demonstrate application and solution-based approach to problem solving while executing client engagements and documenting working papers.
  • Anticipate and identify engagement related risks and escalate issues as appropriate on a timely basis.
  • Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice.
  • Suggest ideas on improving engagement productivity and identify opportunities for improving client service.

Requirements

What you’ll need
  • Over 12 years of a “Big 4” or professional firm or industry experience in managing internal audit engagements and assessment of internal control frameworks
  • Must have a master's degree in Business, Management, Accounting, Finance or a related field / CPA / ACCA CIA or other similar certifications preferred
  • In-depth experience in business process and regulatory compliance reviews
  • In-depth experience in Insurance domain
  • Familiarity with data storage and management technologies, such as SQL and experience in developing interactive visualisations using business intelligence solutions such as PowerBI would be an added advantage.
  • Skilled at collaborating, motivating and guiding high performance teams.
  • Quick decision-making skills and ability to handle complex situations with a calm demeanour.
  • Proficient in MS-Office Suite including experience in creating proposals for clients
  • Strong Oral & Written Communication Skills, ability to articulate discussions
  • Globally mobile and flexible to travel to onsite locations
  • Team player with strong interpersonal skills.

Benefits

Comp & perks
  • exclusive health and wellness packages
  • enticing rewards
  • cutting-edge learning opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal auditinternal control frameworksbusiness process reviewsregulatory compliancedata storageSQLbusiness intelligencePowerBIproposal writingbudget management
Soft Skills
collaborationmotivationguidancedecision-makingproblem solvinginterpersonal skillscommunicationteamworkadaptabilityclient service
Certifications
master's degreeCPAACCACIA