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Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist
- Provide senior level support for SAP ABAP development activities including customizations, enhancements, and bug fixes across multiple SAP environments.
- Lead and participate in the design, development and implementation of complex ABAP programs and solutions to address root cause analysis of critical business requirements and optimization of system performance.
- Perform Code Reviews, Performance Tuning and optimization of ABAP programs to ensure optimal execution of SAP programs and applications.
- Collaborate with functional and technical teams to gather requirements, assess business needs and provide expert advice on ABAP development tailored to business requirements.
- Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action.
- Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP ABAP requirements and programs.
- Develop and maintain technical documentation including system configuration, installation procedures and guidelines.
- Mentor and train junior SAP ABAP Team Members, sharing best practices and providing guidance on technical issues and troubleshooting techniques.
- Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation.
- Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems.
- Available to work on shift hours depending on the requirement of the client
Requirements
What you’ll need- Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
- At least 3 to 7 years of experience in SAP ABAP module – experience with SAP S/4 HANAP ABAP Development and SAP Fiori/UI5 Development
- Minimum of 3 years working experience in SAP ABAP development with a focus on level 3 support and global operations
- Understanding of SAP Functional modules and business processes with the ability to translate business requirements and issues into technical solutions
- Excellent troubleshooting skills with the ability to analyze and resolve complex technical issues in a timely manner in a multi-region environment.
- Experience working in a global setting with multi-regional teams, understanding cultural nuances and time zone differences.
- Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
- Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements
Benefits
Comp & perks- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP ABAPSAP S/4 HANASAP FioriCode ReviewsPerformance TuningRoot Cause AnalysisTechnical DocumentationApplication ManagementIncident ManagementChange Management
Soft Skills
TroubleshootingCommunicationCollaborationLeadershipMentoringFlexibilityProblem SolvingTeamworkAdaptabilityCultural Awareness