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EY

Senior CRM Technical

EY

D365 CRM Technical candidate bridging business needs and technical implementation at EY. Leverage functional knowledge and technical expertise to deliver robust CRM solutions with a team.

Posted 5/22/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
AzureJavaScript.NETSQL

About the role

Key responsibilities & impact
  • Map business processes to Dynamics 365 CRM capabilities.
  • Configure CRM modules (Sales, Customer Service, Marketing).
  • Customize CRM using JavaScript, HTML, and Plugins.
  • Design and implement Workflows, Custom Actions, and Business Rules.
  • Develop and deploy PCF (PowerApps Component Framework) controls.
  • Work with Virtual Tables to integrate external data sources.
  • Build and maintain Canvas Apps for tailored user experiences.
  • Integrate CRM with other systems using Web APIs and Azure services.
  • Optimize the use of out-of-the-box features and identify areas for custom development.
  • Document technical specifications, configurations, and user guides.

Requirements

What you’ll need
  • Strong experience in Dynamics 365 CRM (Customer Engagement)
  • Proficiency in: JavaScript, HTML, C#/.NET for plugin development.
  • Power Platform: Canvas Apps, Power Automate, PCF.
  • Dataverse, Virtual Tables, Custom Actions, Workflows.
  • SQL, FetchXML, SSRS for reporting.
  • Familiarity with Azure Functions, Logic Apps, and API integrations.

Benefits

Comp & perks
  • Competitive salary
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Dynamics 365 CRMJavaScriptHTMLC#.NETPowerApps Component FrameworkCanvas AppsPower AutomateSQLFetchXMLSSRS