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EY

Senior CRM Technical

EY

Dynamics 365 CRM Lead at EY leading design and implementation of CRM solutions across various modules. Overseeing architecture, mentoring team and engaging stakeholders for optimal outcomes.

Posted 5/22/2026full-timeNoida • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
AzureJavaScript

About the role

Key responsibilities & impact
  • Lead the design, development, configuration, and implementation of Microsoft Dynamics 365 CRM solutions aligned with business requirements and best practices.
  • Architect and deliver end-to-end solutions across D365 modules including Sales, Customer Service, Marketing, and Field Service.
  • Develop and customize CRM components such as entities, forms, views, dashboards, workflows, plugins, and integrations.
  • Build custom solutions using C#, JavaScript, HTML, CSS, Dynamics 365 SDK, and Web API.
  • Design and implement scalable integrations using Azure and Power Platform capabilities.
  • Oversee system architecture, performance tuning, testing, troubleshooting, and deployment to ensure optimal functionality and user experience.
  • Provide technical leadership and mentoring to team members, fostering collaboration and high-quality delivery.
  • Engage with business and technical stakeholders, translating complex technical concepts into clear and actionable discussions.

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 5+ years of hands-on experience in Microsoft Dynamics 365 CRM development and implementation
  • Experience working in Agile delivery environments (Scrum/Kanban)
  • Microsoft Dynamics 365 or Power Platform certifications are preferred
  • Strong interpersonal skills with the ability to build trusted client and stakeholder relationships.

Benefits

Comp & perks
  • Health and wellness packages
  • Rewards
  • Learning opportunities

ATS Keywords

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Hard Skills & Tools
Microsoft Dynamics 365 CRMC#JavaScriptHTMLCSSDynamics 365 SDKWeb APIAzurePower PlatformAgile
Soft Skills
interpersonal skillstechnical leadershipmentoringcollaborationcommunication
Certifications
Microsoft Dynamics 365 certificationPower Platform certification