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EY

Senior Associate, ET Source to Settle Support Analyst

EY

Support Analyst managing Technology purchase requests and invoices for EY. Ensuring accuracy and efficiency in processing and problem resolution.

Posted 5/22/2026full-timeKochi • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact
  • Review incoming Technology purchase requests and invoices, for accuracy and completeness and take ownership of all requests assigned
  • Analyze each request against an agreed upon checklist for acceptance or follow up with the requestor
  • Follow process guidelines for constructing and creating the request in the firm’s procurement tool
  • Track each request through the Mercury workflow and ensure any required action is undertaken to get an approved purchase order created in a timely manner
  • Update process trackers for overview of transaction status and volume, ensuring the tracker is kept up to date and in alignment with Mercury and POrtal
  • Work closely with cross functional teams on end to end management of purchase request and invoice transactions to ensure adherence to SLA’s and KPIs
  • Provide problem resolution to purchase order and invoice transactions where applicable
  • Manage a central mailbox, researching and replying to inquiries in a timely manner
  • Provide updates to requestors as needed or as required
  • Manage operational reporting for aging items and purchase order management and oversight
  • Participate in testing of new tool releases impacting the Source to Settle service
  • Help support Purchase Order compliance analysis and Purchase Order adoption
  • Help drive process improvement based upon your critical pain point identification
  • Undertake adhoc work at the direction of the Source to Settle Operations team
  • Lead Review process documentation for accuracy and updates
  • Escalate problems to Team Lead for visibility and resolution
  • Support vendor escalations through analysis and transactional documentation

Requirements

What you’ll need
  • 2+ years of work experience in similar processing environment
  • Demonstrated experience in MS office (Outlook, Word, Excel, PowerPoint & MS TEAMS)
  • Knowledge of Request to Receipt and invoice processing
  • SAP SRM, SAP VIM experience from a business/functional perspective
  • Effective time management skills with the ability to meet deadlines
  • Ability to work in a fast-paced, dynamic environment
  • Strong multi-tasking, prioritization and organizational skills
  • Excellent written, listening and verbal skills in English
  • Ability to work autonomously when necessary in a virtual work environment, while working in a team that is geographically dispersed
  • Strong business acumen, critical and analytical thinking skills with a key focus for detail
  • Experience in working in a global environment and an ability to interact with different cultures and build strong working relationships

Benefits

Comp & perks
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
invoice processingRequest to ReceiptSAP SRMSAP VIMprocurement toolMercury workflowoperational reportingprocess improvementproblem resolutiontransactional documentation
Soft Skills
time managementmulti-taskingprioritizationorganizational skillswritten communicationlistening skillsverbal communicationautonomyanalytical thinkingbusiness acumen