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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Prepare and raise customer invoices based on approved sales orders and billing details.
- Ensure billing information such as prices, quantities, and customer details are correct before invoicing.
- Coordinate with Sales and Operations teams to clarify billing inputs or resolve missing information.
- Share invoices with customers on time and respond to basic billing‑related questions.
- Support month‑end billing activities to ensure invoices are processed with minimal backlog.
- Maintain billing trackers and records for reporting and audit purposes.
- Apply incoming customer payments against open invoices accurately and on time.
- Review bank statements and remittance details to identify the correct invoices for payment posting.
- Follow up internally to resolve unapplied or partially applied payments.
- Coordinate with Billing and Collections teams to clear payment differences or mismatches.
- Maintain basic cash application trackers to monitor daily and open items.
- Support month‑end activities by ensuring cash is applied correctly and balances are updated.
- Monitor customer accounts and identify overdue invoices for follow‑up.
- Send payment reminders and follow up with customers through emails or calls as per guidelines.
- Work with internal teams to resolve invoice issues or disputes that are delaying payments.
- Update collection notes and status regularly in trackers or systems.
- Escalate long‑pending or high‑risk items to senior team members when required.
- Support efforts to reduce overdue balances and improve overall collections performance.
- Collaborate with the Finance AR and AP teams for invoice submissions, clarifications, and query handling.
- Support internal governance by maintaining process accuracy and ensuring smooth month‑end closure with minimal backlog.
- Follow defined process steps and SOPs while performing daily activities.
- Maintain clear records and documentation for audit and reporting needs.
- Work closely with team members and other functions to resolve routine issues.
- Support continuous improvement by highlighting process gaps or inefficiencies.
- Ensure work is completed accurately and within agreed timelines.
Requirements
What you’ll need- Bachelor's degree in Commerce, Finance, Accounting, or a related field (B.Com/M.Com/MBA Finance preferred).
- 2–6 years of experience in billing, sales order processing, or Order‑to‑Cash operations—preferably in a service‑based or aviation/logistics environment.
- Experience working with SAP or similar ERP systems is required.
- Ability to manage month‑end timelines and handle peak-period workloads when needed.
- Comfortable working with global or cross‑functional stakeholders.
Benefits
Comp & perks- Competitive salary
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billingsales order processingcash applicationinvoice managementpayment postingfinancial reportingaudit documentationcollectionsmonth-end closingprocess improvement
Soft Skills
communicationcollaborationproblem-solvingtime managementattention to detailorganizational skillscustomer serviceadaptabilityteamworkstakeholder management
Certifications
Bachelor's degree in CommerceBachelor's degree in FinanceBachelor's degree in AccountingMaster's degree in CommerceMaster's degree in FinanceMBA in Finance