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EY

Experience Manager – Assistant Director

EY

Wavespace Experience Manager facilitating design and delivery of innovation sessions for clients. Collaborating across diverse teams to enhance business transformation through immersive experiences.

Posted 5/16/2026full-timeBengaluru • 🇮🇳 IndiaLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
design thinkinginnovation session deliverysession managementexperience documentationtechnical setupresource managementcost estimationstakeholder managementworkshop facilitationimmersive tools
Soft Skills
creative problem-solvingconsultingclient interfaceperformance feedbackcommunicationcollaborationlead generationlogistics managementaccountabilityadaptability
Certifications & Qualifications
advanced degree in Design Thinking
Industry Keywords
wavespaceexperience designsession scopedelivery teamaccount teamstakeholder engagementbest practicesimmersive environmentsclient needsdesign methodologies

About the role

Key responsibilities & impact
  • Choreograph and help design experiences for clients
  • Act as the primary interface to wavespace clients
  • Ensure a consistent wavespace design experience using approved methodologies and best practices
  • Manage session scope, estimates and actual costs
  • Manage resourcing for all required session personnel
  • Provide direction and performance feedback to the production team
  • Manage cadence of calls with client
  • Coordinate session design including immersive tools and environments
  • Oversee logistics, technical setup, etc.
  • Manage account team and delivery team stakeholders
  • Conduct delivery of experiences across a wide array of industries
  • Oversee experience documentation
  • Ensure successful close out
  • Accountable for follow-up, reporting, and billing
  • Generate additional leads and follow-up wavespace opportunities with stakeholders

Requirements

What you’ll need
  • Design thinking experience
  • Proven track record of successful design and delivery of innovation sessions
  • Strong consulting experience
  • Adept creative problem-solving skills and the ability to compromise around needs of the client, account team and the design team
  • 12+ Years of experience managing design thinking workshops, teams and facilitation
  • Advanced degree in Design Thinking

Benefits

Comp & perks
  • Competitive salary