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About the role
Key responsibilities & impact- Provide functional support for SAP FICO across various regions for global clients.
- Collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements.
- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
Requirements
What you’ll need- Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
- 3-7 Years of experience required in one or more areas within SAP FICO preferably with Global client.
- Responsible for providing support SAP FICO module incidents, ensuring minimal disruption to operations.
- Support incident solving by analyzing incidents raised by users and provides solutions.
- Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
- Handle change requests with a clear understanding of new business requirements.
- Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
- Cross-functional communication skills; experience in offshore/onsite model.
- Defect resolution and defect analysis related to FICO.
- Ability to work with minimal guidance or supervision in a time critical environment.
- Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
- Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements.
- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
- Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.
Benefits
Comp & perks- Premium benefits
- Health and wellness packages
- Learning opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP FICOincident analysisdefect resolutionprocess optimizationresource managementteam managementbusiness requirements analysisenhancements implementationsupport incident solvingcross-functional collaboration
Soft Skills
communication skillscollaboration skillsleadership skillsflexibilityproblem-solvingdecision-makingtime managementcustomer serviceteam supervisionadaptability
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in EngineeringBachelor's degree in related technology field