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Operations Specialist – Partner Programs
EYMicrosoft Alliance Operations Specialist providing key operational support for EY-Microsoft partner programs. Collaborating with stakeholders to manage partner program orchestration and revenue recognition processes.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Partner Program managementrevenue recognition processesdata analysisprocess mappingprocess documentationcompliance managementportal managementissue resolutionautomation initiativestrend analysis
Soft Skills
communication skillsnegotiation skillsinfluencing skillsteam motivationstakeholder managementcollaborationcuriosityenthusiasmorganizational skillsleadership
Tools & Technologies
Microsoft Partner CenterAzureMicrosoft productsreporting toolsGSI systemsBig Four firm methodologiesinternal audit toolsautomation technologiesmatrix management systemspartner program portals
Industry Keywords
strategic alliancespartner metricscomplex partner programsincentivesinvestment programsglobal system integratorstakeholder expectationsbusiness insightsprogram changesaudit preparation
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Manage EY’s Partner Program orchestration in relation to EY’s strategic Alliance with Microsoft
- Coordinate Microsoft revenue recognition processes – PAL and CPOR (plus others as needed) to translate influence Azure consumption and other licensing into recognized partner metrics
- Own Microsoft Partner Program knowledge and act as Subject Matter Resource, reviewing key program changes, updating leadership, and supporting communication of updates
- Manage the administration of Microsoft Partner Center globally, including but not limited to access management, reporting, and issue resolution/escalation
- Serve as a trusted advisor to senior management, providing insights and recommendations on Partner Center benefits and other Microsoft partner programs
- Manage Microsoft Advanced Specializations, collaborating with EY Global Microsoft Practice and others
- Provide analysis of trends, top deals, etc. to identify business insights for leadership and stakeholders
- Collaborate across on and off-shore Microsoft Alliance colleagues on strategic projects and initiatives as and when needed
- Manage onshore stakeholder expectations, plans and communication
Requirements
What you’ll need- A proficient understanding of how Microsoft’s partner programs are executed and have individually contributed towards assessing, managing, and owning such partner programs at an organizational level
- Experience working for a global system integrator (GSI) and/or Big Four firm with exposure to complex partner programs, incentives, and investment programs from top tier software companies – ideally Microsoft
- Proven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance, and portal management
- Ability to work and influence multiple stakeholders in matrixed structures of large global partners
- Strong English speaking at negotiation level, strong influencing, and communication skills
- Enthusiastic, curious, high-energy individual, team motivator
- Working knowledge of Microsoft products and technologies
- Exposure to continuous process improvement and automation initiatives (and technologies); experience with process mapping, process documentation, internal audit preparation, facing audits, etc.
Benefits
Comp & perks- Continuous learning
- Success, as defined by you
- Transformative leadership
- Diverse and inclusive culture