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Operations Specialist – Partner Programs
EYMicrosoft Alliance Operations Specialist providing key operational support for EY-Microsoft partner programs. Collaborating with stakeholders to manage partner program orchestration and revenue recognition processes.
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Manage EY’s Partner Program orchestration in relation to EY’s strategic Alliance with Microsoft
- Coordinate Microsoft revenue recognition processes – PAL and CPOR (plus others as needed) to translate influence Azure consumption and other licensing into recognized partner metrics
- Own Microsoft Partner Program knowledge and act as Subject Matter Resource, reviewing key program changes, updating leadership, and supporting communication of updates
- Manage the administration of Microsoft Partner Center globally, including but not limited to access management, reporting, and issue resolution/escalation
- Serve as a trusted advisor to senior management, providing insights and recommendations on Partner Center benefits and other Microsoft partner programs
- Manage Microsoft Advanced Specializations, collaborating with EY Global Microsoft Practice and others
- Provide analysis of trends, top deals, etc. to identify business insights for leadership and stakeholders
- Collaborate across on and off-shore Microsoft Alliance colleagues on strategic projects and initiatives as and when needed
- Manage onshore stakeholder expectations, plans and communication
Requirements
What you’ll need- A proficient understanding of how Microsoft’s partner programs are executed and have individually contributed towards assessing, managing, and owning such partner programs at an organizational level
- Experience working for a global system integrator (GSI) and/or Big Four firm with exposure to complex partner programs, incentives, and investment programs from top tier software companies – ideally Microsoft
- Proven ability to contribute to teams to operationalize complex partner program requirements, processes, reporting, compliance, and portal management
- Ability to work and influence multiple stakeholders in matrixed structures of large global partners
- Strong English speaking at negotiation level, strong influencing, and communication skills
- Enthusiastic, curious, high-energy individual, team motivator
- Working knowledge of Microsoft products and technologies
- Exposure to continuous process improvement and automation initiatives (and technologies); experience with process mapping, process documentation, internal audit preparation, facing audits, etc.
Benefits
Comp & perks- Continuous learning
- Success, as defined by you
- Transformative leadership
- Diverse and inclusive culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Partner Program managementrevenue recognition processesdata analysisprocess mappingprocess documentationcompliance managementportal managementissue resolutionautomation initiativestrend analysis
Soft Skills
communication skillsnegotiation skillsinfluencing skillsteam motivationstakeholder managementcollaborationcuriosityenthusiasmorganizational skillsleadership