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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- End-to-end implementation of Customer Service processes for utility clients
- Facilitate business workshops and solution design activities
- Provide oversight and support throughout system testing
- Document core and customized IS U business processes
- Collaborate with international teams to translate requirements into solutions
- Set up Cloud for Customer functionalities
- Gain experience with localization requirements specific to different countries
Requirements
What you’ll need- Strong hands-on experience in SAP C4C and S/4HANA Utilities
- Advanced functional expertise in SAP IS Utilities & SAP C4C
- Experience with electricity, gas, and water utility operations
- Ability to configure and customize SAP C4C systems
- Experience with system testing processes
- Functional knowledge of Meter-to-Cash (M2C) processes
- Understanding of Utility industry business processes
- Collaboration with technical teams and stakeholders
- Ability to travel as needed
- Proficient in designing templates and process improvements
- Solid understanding of integration across SAP modules
Benefits
Comp & perks- Health and wellness packages
- Professional development opportunities
- Flexible working environment
- Inclusion and diversity programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SAP C4CS/4HANAIS Utilitiessystem testingconfigurationcustomizationMeter-to-Cash (M2C)process improvementsintegration across SAP modules
Soft Skills
collaborationfacilitationoversightdocumentationsolution designcommunication
