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EY

Junior ServiceNow Developer

EY

Junior ServiceNow Developer assisting in the design and implementation of solutions for EY GDS Poland. Collaborating with senior developers and R&D teams to enhance ServiceNow functionalities.

Posted 4/21/2026full-timeKatowice • 🇵🇱 PolandJuniorWebsite

Tech Stack

Tools & technologies
ITSMJavaScriptServiceNow

About the role

Key responsibilities & impact
  • Assist in configuring and developing functionalities on the ServiceNow platform.
  • Support gathering and understanding business requirements together with senior colleagues.
  • Help implement catalog items, workflows, portals, and self‑service components.
  • Participate in customizing ServiceNow elements such as service catalogs, knowledge bases, forms, and UI policies.
  • Learn how to work with integrations and platform automation tools (Flow Designer, IntegrationHub).
  • Follow platform governance rules to ensure consistent and compliant configurations.
  • Prepare basic technical documentation, perform simple unit tests, and support deployment activities.
  • Cooperate closely with architects and more experienced developers to deliver scalable solutions.
  • Participation in ServiceNow Consulting implementation projects with a focus on developing new solutions and expanding system functionalities within the scope of R&D activities.
  • Cooperating with R&D teams to identify and implement best practices and new ServiceNow solutions that may enhance the efficiency of business processes.

Requirements

What you’ll need
  • Basic knowledge of ServiceNow concepts.
  • Practical knowledge of JavaScript (must‑have).
  • Interest in building solutions on enterprise platforms.
  • Willingness to develop in ServiceNow and pursue certifications (CSA/CIS in the future).
  • Up to 1 year of experience with ServiceNow, ITSM tools, or similar platforms (internships welcome).
  • English at B2 level or higher.
  • Bachelor’s or ongoing studies in Computer Science, Information Systems, or related fields.
  • Any previous exposure to Agile or Scrum delivery.

Benefits

Comp & perks
  • Continuous learning
  • Success as defined by you
  • Transformative leadership
  • Diverse and inclusive culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
JavaScriptServiceNowITSM toolsFlow DesignerIntegrationHubunit testingplatform automationcustomizationworkflow developmentcatalog item implementation
Soft Skills
collaborationcommunicationproblem-solvingadaptabilitywillingness to learnattention to detailorganizational skillsbusiness analysisteamworkcustomer service orientation
Certifications
CSACIS