Technical Business Analyst
EY
full-time
Posted on:
Location Type: Office
Location: Bangkok • Thailand
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About the role
- Collaborate with business stakeholders to gather and document business requirements.
- Translate business requirements into detailed technical specifications for development teams.
- Assist in the design and implementation of CRM solutions, with a focus on Microsoft Dynamics.
- Conduct gap analysis and provide recommendations for process improvements.
- Facilitate communication between business and technical teams to ensure alignment on project objectives.
- Participate in user acceptance testing (UAT) and provide support during the implementation phase.
- Maintain documentation of requirements, processes, and system changes.
Requirements
- Bachelor’s degree in Business Administration, Information Technology, Engineering or a related field.
- 2-5 years of experience as a Business Analyst or Technical Business Analyst.
- Experience in CRM project implementation, with a preference for Microsoft Dynamics.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Familiarity with Agile methodologies is a plus.
Benefits
- Competitive salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business requirements gatheringtechnical specificationsgap analysisprocess improvementsuser acceptance testingCRM project implementationMicrosoft DynamicsAgile methodologies
Soft Skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillscollaborative skills
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in Information TechnologyBachelor’s degree in Engineering