Senior Consultant – Data Analyst, Customer Insights and CRM
EY
full-time
Posted on:
Location Type: Office
Location: Paris • 🇫🇷 France
Visit company websiteJob Level
Senior
Tech Stack
Flux
About the role
- Develop and update 360° customer segmentations aligned with business objectives
- Design, configure and optimize CRM targeting and workflows in market-leading tools
- Conduct in-depth analyses of campaign performance and customer behavior
- Design and productionize CRM data pipelines and scoring models in Dataiku
- Explore and leverage available AI/ML capabilities (in Dataiku and CRM platforms)
- Educate business teams on the value of segmentations, scores and analytics
Requirements
- Minimum 3–5 years' experience in data-driven CRM, customer insights, data analytics or marketing data science, working in-house or at a consulting firm
- Strong expertise with one or more market CRM platforms (Salesforce, Adobe, Selligent, Braze, Microsoft Dynamics or equivalent)
- Strong knowledge of Dataiku to build flows, prepare data and deploy models/scores to production
- Solid analytical background: applied statistics, regression, A/B testing, segmentation, scoring
- Strong interest in AI applications for marketing and customer relationship management
Benefits
- Annual discretionary bonus
- Profit-sharing bonus
- RTT days (additional paid time off)
- Competitive health insurance
- Meal voucher card
- 75% reimbursement of public transport subscription or financial assistance for purchasing a bicycle
- Employee referral bonuses
- Discounted Wellpass gym/sport subscription
- Free admission to the Louvre and Musée Eugène-Delacroix
- Preferential access to the Paris Opera
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsCRM targetingdata pipelinesscoring modelsapplied statisticsregressionA/B testingsegmentationAI applicationsmarketing data science
Soft skills
analytical backgroundeducational skills