FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in SAP Sales and Distribution (SD) application management, providing Level 2 and Level 3 support, and leading cross-functional teams. Proficient in incident analysis, change request handling, and operational efficiency through automation.
Highest-signal resume keywords
SAP Sales And Distribution (SD) SupportIncident Analysis And ResolutionCross-Functional Team LeadershipSAP Certification In SAP SDOTC Process Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP SD Module SupportDefect ResolutionChange Request ManagementRoot Cause AnalysisConfiguration DocumentationTest Script DevelopmentTroubleshooting GuidanceAutomation ImplementationSystem Outage ResolutionBusiness Requirements Assessment
Soft Skills
Cross-Functional CommunicationCollaborationLeadershipFlexibilityMentoring
Certifications & Qualifications
SAP Certification In SAP SD
Industry Keywords
OTC ProcessesGlobal ClientsEmerging TechnologiesBest PracticesOn-Call Support
About the role
Key responsibilities & impact- Provide day-to-day Level 2 or Level 3 application management support for SAP applications
- Manage service requests, incidents, enhancements, changes, and problems
- Lead and mentor cross-functional teams
- Coordinate resolution of complex technical issues and system outages
- Perform root cause analysis and implement corrective actions
- Collaborate with internal and external stakeholders to gather requirements and assess business needs
- Advise on SAP SD solutions and designs
- Develop and maintain configuration documentation, user guides, and test scripts
- Mentor and train junior SAP SD team members
- Share best practices and provide troubleshooting guidance
- Monitor industry trends, emerging technologies, and SAP best practices
- Drive operational efficiency through automation and innovation
- Participate in an on-call rotation and provide out-of-hours support
- Work on client-required shifts to ensure the availability and reliability of critical SAP systems
Requirements
What you’ll need- Bachelor’s degree in a related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
- 7–10 years of experience in one or more areas within SAP Sales and Distribution, preferably with global clients
- Experience providing support for SAP SD module incidents
- Experience analyzing incidents and providing solutions
- Experience handling change requests and understanding new business requirements
- Experience with defect resolution and defect analysis related to SD
- Cross-functional communication skills
- Experience in offshore/onsite model
- Ability to work with minimal guidance or supervision in a time-critical environment
- Strong communication, collaboration, and leadership skills
- Ability to work effectively in a global, cross-functional team environment
- Flexibility to work shifts and be on call for critical business requirements
- Ability to work on client-required shift hours
- Experience with OTC processes, including inquiry, quotation, sales order creation, availability check, delivery, picking and packing, goods issue, shipment, invoicing, payment, delivery confirmation, and post-sales activities
- Experience with SD integration points with SAP FI, SD, PP, and PM modules
- SAP Certification in SAP SD preferred
Benefits
Comp & perks- Flexible work environment
- Health and wellness packages
- Rewards
- Learning opportunities
- Professional development and continuous learning opportunities
- Opportunities to build new skills and take on leadership roles
- Mentorship and opportunities to connect and grow
- Diverse and inclusive culture
- Disability-related adjustments or accommodations during recruitment
- Equal opportunity employment