Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
EY

Nexthink Support, DEX Operations Specialist

EY

Nexthink specialist improving EY’s digital employee experience and IT operations. Managing analytics, automation, dashboards and proactive support across EY’s enterprise.

Posted 9/4/2026full-timeTaguig • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Nexthink administration, including remote actions, dashboards, and analytics, while effectively translating data insights into actionable service improvements. Proficient in building reports and insights using Power BI and collaborating with diverse stakeholders to enhance digital employee experience and IT operations.

Highest-signal resume keywords
Nexthink AdministrationData AnalysisPower BI ReportingETL ProcessesDigital Employee Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ExtractionData TransformationData IntegrationRemote Actions ManagementCampaign ManagementDashboard CreationContent GovernanceAutomationAnalyticsProblem-Solving
Soft Skills
Clear CommunicationCollaborationProactive MindsetSound JudgementContinuous Improvement
Tools & Technologies
NexthinkPower BIETL ToolsData Engineering Platforms
Industry Keywords
IT OperationsEndpoint ManagementDigital Employee ExperienceService TransformationCompliance

Tech Stack

Tools & technologies
ETL

About the role

Key responsibilities & impact
  • Manage and continuously improve Nexthink capabilities, including proactive operations, remote actions, campaigns, dashboards and analytics
  • Identify user-impacting trends and technology issues through data analysis
  • Translate insights into remediation, automation or service improvement opportunities
  • Partner with product managers, service owners, engineers and operational teams to design, test and deploy scalable solutions
  • Support development, review and lifecycle management of remote actions and other Nexthink content
  • Create and maintain reporting, dashboards and executive-ready summaries
  • Collaborate with internal teams and external vendors to evaluate use cases and expand platform capabilities
  • Support roadmap, security, compliance and service transformation initiatives
  • Maintain documentation and support privacy and security requirements
  • Ensure responsible use of Nexthink data and automation capabilities

Requirements

What you’ll need
  • Strong analytical and problem-solving skills
  • Experience with digital employee experience, IT operations, automation or endpoint management platforms
  • Hands-on Nexthink administration across investigations, remote actions, campaigns, dashboards and content governance
  • Capability to build reporting and insights using Power BI
  • Understanding of communicating trends, performance and value to technical and business stakeholders
  • Experience with data extraction, transformation and integration processes
  • Comfort working with ETL, data engineering or related practices
  • Clear communication and collaboration skills across technical, operational and business stakeholders
  • Proactive mindset, sound judgement and focus on continuous improvement

Benefits

Comp & perks
  • Flexible environment
  • World-class experiences
  • Future-focused skills development
  • Diverse and inclusive culture
  • Disability-related adjustments or accommodations during recruitment