EXUS

Operational Excellence Specialist

EXUS

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

About the role

  • Identify, assess, optimize and document core business processes in collaboration with key stakeholders to increase efficiency, velocity, scalability, and quality across teams.
  • Establish a culture of continuous improvement through training, coaching, and post-mortem facilitation.
  • Design and implement simple, structured operational frameworks and ensure regular review and iteration.
  • Support internal and external audits by ensuring processes are properly documented, implemented, and monitored.
  • Monitor and report on companywide KPIs using dashboards and data insights to evaluate the impact of process improvements.
  • Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, and design.

Requirements

  • Bachelor’s degree in Business Administration, Operations, Engineering or Science or a related field.
  • 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
  • Hands-on experience with lean methodologies and tools (like e.g. A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System)
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders
  • Proven ability to simplify complex workflows and design efficient, scalable solutions
  • Excellent written and verbal communication skills
  • High attention to detail with a continuous improvement mindset
  • Certification in Lean, Six Sigma, or Agile methodologies (nice to have)
  • Familiarity with project management practices and tools (nice to have)